Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for Oil & Gas professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

  • Document retrieval
  • Insurance eligibility verification
  • Accounting support
  • Workers' compensation knowledge
  • Cash deposit preparation
  • Transporting files
  • 10-key proficiency
  • Recordkeeping and bookkeeping
  • Check processing
  • Excel spreadsheets
  • Travel administration
  • PC proficient
  • Meeting planning
  • Data entry documentation
  • Inventory systems
  • AR/AP
  • Account balancing reconciliation
  • Sensitive material handling
  • Program file distribution
  • Mail management
  • Back office operations
  • QuickBooks expert
  • Records management systems
  • Microsoft
  • Strong interpersonal skills
  • Organization and efficiency
  • Understands grammar
  • Self-starter
  • Office equipment maintenance
  • Invoicing and billing
  • Data entry
  • Microsoft Office
  • Dedicated team player
  • Customer relations
  • Inventory supplies
  • Phone call answering
  • Appointment scheduling
Administrative Assistant, 05/2012 - 08/2020
Prince William County Government Nokesville, VA,
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Collaborated with management, sales and engineering to adjust plans and maintain targets.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Maintained accurate records of all correspondence with and from tenants.
  • Coordinated maintenance and repair requests with property department and contacted contractors for bid proposals.
Sales Manager, 04/2008 - 05/2012
Lumin Charlottesville, VA,
  • Partnered with sales representatives during customer consultations to strengthen agency and customer relations.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Created and finalized quotes to complete deals between company, vendors and customers.
  • Tracked weekly sales to develop senior leadership reports for business development planning.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Managed and maintained client book of 800 accounts and weekly sales records.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Planned and developed strategies to increase sales and territory.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
Bartender, 03/2001 - 04/2008
Elior Southfield, MI,
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Upsold customers from shelf to premium brands to help boost sales.
Education and Training
High School Diploma: , Expected in 05/2001
Enid High School - Enid, OK
  • Represented executive-level management as first-point-of-contact in all communications with vendors, personnel, and clients.
  • Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
  • Process Improvement - Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Data Organization - Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  • Reporting - Maintained status reports to provide management with updated information for client projects.
  • Administration - Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Planned and executed all aspects of a major office headquarter move.
  • Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
  • Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Calendaring - Planned all meetings and travel for CEO.
  • Achieved recognition by management for friendly and responsive service.
  • Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Payroll Assistance - Assisted with payroll preparation and entered data into cumulative payroll document.

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School Attended

  • Enid High School

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  • Administrative Assistant
  • Sales Manager
  • Bartender


  • High School Diploma

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