Administrative Assistant resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Seeking a position as an ADMINISTRATIVE ASSISTANT
Administrative Assistant, 08/2016 - Current
Regions Financial Corporation Chatsworth, GA,
  • Provide front-desk representation, clerical support, and customer service support.
  • Develop and implement efficient processes and procedures to track input and output of various material and products.
  • Develop maintain various forms of data, such as graphing sales and customer data.
  • Create and run all aspects of various events and appointments, such as board meetings, meet and greets, and travel itinerary for customers and others.
  • Assist with the daily detailed data entry in Quick Books and Excel to track inventory and spending and regularly update files.
  • Providing excellent customer in person and on the phone.
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.
  • Run company’s errands to post office and office supply store.
  • Answer calls from customers regarding their inquiries
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Schedule and coordinate meetings, appointments and travel arrangements for Managers
  • Maintain office supplies for department
  • Maintain electronic and hard copy filing system.
  • Open, sort and distribute incoming correspondence.
General Manager, - 08/2016
Lippert Components Springfield, MO,
  • Establish and maintain Human Resource files--related employee files, payroll, and exercising high levels of confidentiality.
  • Develop and implement efficient processes and procedures to track input and output of various material and products.
  • Liaison between senior management, employees, and guest to ensure proper lines of communication and address myriad problems and issues requiring immediate attention and resolution.
  • Providing excellent customer in person and on the phone.
  • Assist with the daily detailed data entry in Quick Books and Excel to track inventory and spending and regularly update files.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. 
  • Responsible for ensuring consistent high quality of food preparation and service. 
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. 
  • Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. 
  • Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. 
  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. 
  • Ensure that proper security procedures are in place to protect employees, guests and company assets. 
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. 
  • Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
  • Investigate and resolve complaints concerning food quality and service. 
  • Provide direction to employees regarding operational and procedural issues.
  • Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees.
  • Conduct orientation, explain the company's Philosophy, and oversee the training of new employees.
  • Keeps Regional Vice President promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with the company's policies and procedures. 
  • Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
  • At all times provides a favorable image of the company's philosophy.
  • Performs other duties and responsibilities as required or requested. 
Sales Associate, 05/2013 - 05/2014
Terra Tech Corp Oakland, CA,
  • Consistently provides an exceptional client experience
  • Recovers and replenishes the store, executes merchandising directives and maintains visual merchandising presentations
  • Understands the cultures and ensures compliance with all Values & Behaviors, as well as store operational standards
  • Maintains a clean store environment·Additional responsibilities as assigned
Shift Leader, 05/2012 - 05/2013
Bakers Square Minneapolis, MN,
  • Serve food, beverages, or dessert to customers.
  • Preform cleaning duties, and ensure that cleaning was done to the standards. 
  • reconcile all cash before opening and closing the restaurant. 
  • Supervisor when General Manager is off work
Vice President of External Affairs, 05/2011 - 05/2012
Virginia Farm Bureau Montross, VA,
  • Create and run all aspects of various events and appointments, such as board meetings, meet and greets, and travel itinerary for customers and others 
  • Be responsible for public relations of the Student Government Association.
  • Be responsible for directing and/or assisting in all research projects initiated by the Student Government Association. 
  •  Be responsible for corresponding with all national, state and local organizations in which the Student Government Association has membership.
  • Help in the implementation of programs and activities.
Legislative Specialist, 08/2008 - 05/2011
Associated Student, Inc City, STATE,
  • Research, analyze and evaluate state and federal legislation to determine the impact on products, policies, procedures, standards and administration.
  • Prepare legislative and regulatory communications and summaries related to new and existing laws and regulations.
  • Identify emerging policy issues and evaluate the impact on Davis Vision and lead a committee formed to review and respond to these policy proposals.
  • Analyze current business practices, policies and procedures to ensure compliance with appropriate laws, regulations, and corporate policies. Offer recommendations for improvement as regulations change.
  • Maintain a database of current regulatory requirements for use by business operations and communicate impacts effectively with appropriate business areas.
Education and Training
Bachelor of Arts: Political Science, Expected in May 2013
- ,
Political Science
Bachelor of Arts: Literature, and Writing Communication, Expected in May 2013
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Literature, and Writing Communication
Activities and Honors
Court Appointed Special Advocate- Voices for Children; San Diego, CA  10/2012-12/2013
  • Gather information: Review documents and records, interview the children, family members, and professionals in their lives.
  • Document findings: Provide written reports at court hearings.
  • Appear in court: Advocate for the child's best interests and provide testimony when necessary.
  • Explain what is going on: Help the child understand the court proceedings."Be the glue": Seek cooperative solutions among individuals and organizations involved in the children's lives. As one volunteer said: Be the glue that connects the pieces in a complicated child welfare system.
  • Recommend services: Ensure that the children and their family are receiving appropriate services and advocate for those that are not immediately available. Bring concerns about the child's health, education, mental health, etc. to the appropriate professionals.
  • Monitor case plans and court orders: Check to see that plans are being followed and mandated review hearings are being held.
  • Keep the court informed:  Update the court on developments with agencies and family members. Ensure that appropriate motions are filed on behalf of the child so the court knows about any changes in the child's situation.

Intern, Justice Corps., America Corps: Vista, CA

  • Assisting court staff with legal workshops
  • Helping self-represented litigants complete legal forms
  • Providing information and referrals
  • Offering language assistance to customers when necessary
  • Assist self-represented litigants in court-based self-help centers by providing legal information to litigants regarding family law and temporary restraining orders.
  • Assist litigants in completion of family law, temporary restraining orders, and other pending legal forms

Intern, Lounsbery Ferguson Altona Peak, LLC: Escondido, CA


  • Responsible for following a filing system and organizing records, such as letters, legal documents, case files, correspondence, invoices and memorandum according to that system.
  • Locate and retrieve requested files, as well as prepare legal document indices, file folders, and labels.
  • Responsible for keeping files up-to-date. In addition to filing, legal file clerks may perform other clerical duties, such as handling mail, faxing, using a copy machine, maintaining a calendar, managing office equipment and ordering supplies.
  • Work in the front office area at least part of the day, greeting clients and answering the phones.
  • Help open and distribute the mail, and they assist with general office duties, such as making copies and preparing information packets.
  • Fill in for the full-time receptionist during lunch.

Intern, Doan Law, LLC: Carlsbad, CA


  • Assisting paralegals and attorneys with the intake and processing of documents required to draft petitions, corresponding with clients, lenders, and creditors, sending status updates at each stage of the case, and other miscellaneous legal tasks related to bankruptcy.
  • Research clients claims for creditor harassment.
  • Edit various documents, such as briefs and court reports. 
  • Develop maintain various forms of data, such as graphing sales and customer data. 
  • Assist with the daily detailed data entry in Excel and regularly update files. 

President, Pre-Law Society: San Marcos, CA


  • Shall call and preside over all regular and special meetings of the Pre-Law Society and the Board of Directors, with the aid of the Vice President(s).
  • Shall run meetings using Parliamentary Procedure.
  • Shall enforce all decisions of the Executive Board and defend the Constitution.
  • Shall oversee all programming activities of the Pre-Law Society and Board of Directors.
  • Shall be responsible for overseeing all funding including, a) Any and all University funding
  • Outside sponsorships (such as Law Firms, Businesses, etc.)
  • Overlook any deposits and/or funds into the Pre-Law Society accounts.
  • Sign all checks written for Pre-Law Society expenses with the Vice President.
  • Shall complete any and all Executive Board responsibilities, including the delegation of additional portfolios to various officers, such as the Pre-Law Counseling Program. 
clerical, customer service, data entry, Edit, senior management, forms, hiring, Human Resource, inventory, Law, Lexis Nexis, meetings, Microsoft Office Suite, Outlook, Windows, internet research, payroll processes, Quick Books, update files, sales, scheduling, phone

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Resume Overview

School Attended

Job Titles Held:

  • Administrative Assistant
  • General Manager
  • Sales Associate
  • Shift Leader
  • Vice President of External Affairs
  • Legislative Specialist


  • Bachelor of Arts
  • Bachelor of Arts

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