Administrative Assistant resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Office administration
Program files maintenance
Filing and data archiving
Multi-line phone proficiency
Customer and client relations
Program Management
Attendance record management
Statistical data gathering
Supervising staff
Multi-line Telephone Systems
Administrative support
Employee training and development
Scheduling
Project Management
Appointment setting
Data Entry
Social media knowledge
Office management
Sorting and labeling
Invoice Processing
Mail handling
Mail distribution
Conflict resolution
Purchase orders organization
Internal communications
Staff Management
Records destruction
Letter preparation
Employee timesheet processing
Work History
Administrative Assistant, 10/2004 - Current Risk Strategies Company – Washington, DC,
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Offered departmental administrative support.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Tracked inventory and ordered office supplies encouraging cost-effective solutions.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Routed incoming calls and faxes and drafted detailed messages to expedite response.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Coached new employees on administrative procedures, company policies and performance standards.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
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