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Administrative Assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Office administration
  • Program files maintenance
  • Filing and data archiving
  • Multi-line phone proficiency
  • Customer and client relations
  • Program Management
  • Attendance record management
  • Statistical data gathering
  • Supervising staff
  • Multi-line Telephone Systems
  • Administrative support
  • Employee training and development
  • Scheduling
  • Project Management
  • Appointment setting
  • Data Entry
  • Social media knowledge
  • Office management
  • Sorting and labeling
  • Invoice Processing
  • Mail handling
  • Mail distribution
  • Conflict resolution
  • Purchase orders organization
  • Internal communications
  • Staff Management
  • Records destruction
  • Letter preparation
  • Employee timesheet processing
Work History
Administrative Assistant, 10/2004 - Current
Risk Strategies Company Washington, DC,
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Offered departmental administrative support.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
Independent Consultant, 01/2001 - 06/2004
Fullbloom Alief, TX,
  • Kept consistent inventory and placed orders for new product stock.
  • Handled confidential customer business and operational information.
  • Planned and executed sales events in both online and in-person formats.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Researched latest market trends to provide current knowledge to clients.
Instructional Aide, 08/1993 - 06/2000
LaWard Elementary School City, STATE,
  • Oversaw groups of up to 20 students at school and off-site locations, maintaining optimal safety and security.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Assessed student assignments to check quality and completeness and assign grades.
  • Provided support during classes, group lessons and classroom activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Handed out classroom materials, like pencils, papers and learning material.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
Education
High School Diploma : , Expected in 05/1983
-
Industrial High School - Vanderbilt, TX
GPA:

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Resume Overview

School Attended

  • Industrial High School

Job Titles Held:

  • Administrative Assistant
  • Independent Consultant
  • Instructional Aide

Degrees

  • High School Diploma

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