Administrative Assistant Resume Example Risk Strategies Company

ADMINISTRATIVE ASSISTANT

Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills

Office administration
Program files maintenance
Filing and data archiving
Multi-line phone proficiency
Customer and client relations
Program Management
Attendance record management
Statistical data gathering
Supervising staff
Multi-line Telephone Systems
Administrative support
Employee training and development
Scheduling
Project Management
Appointment setting

Data Entry
Social media knowledge
Office management
Sorting and labeling
Invoice Processing
Mail handling
Mail distribution
Conflict resolution
Purchase orders organization
Internal communications
Staff Management
Records destruction
Letter preparation
Employee timesheet processing

Work History

Administrative Assistant, 10/2004 to Current
Risk Strategies Company – Washington , DC

Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Offered departmental administrative support.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Tracked inventory and ordered office supplies encouraging cost-effective solutions.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Routed incoming calls and faxes and drafted detailed messages to expedite response.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Coached new employees on administrative procedures, company policies and performance standards.
Sorted and distributed office mail and recorded incoming shipments for corporate records.

Independent Consultant, 01/2001 to 06/2004
Fullbloom – Alief , TX

Kept consistent inventory and placed orders for new product stock.
Handled confidential customer business and operational information.
Planned and executed sales events in both online and in-person formats.
Identified new targets, developed new business opportunities and presented product lines to customers.
Opened new merchandise and stocked sales floor racks and shelves.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Merchandised attractive shelf displays with current offerings to drive store sales.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Researched latest market trends to provide current knowledge to clients.

Instructional Aide, 08/1993 to 06/2000
LaWard Elementary School – City , STATE

Oversaw groups of up to 20 students at school and off-site locations, maintaining optimal safety and security.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Organized classroom materials to help teachers prepare for daily instruction and activities.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Assessed student assignments to check quality and completeness and assign grades.
Provided support during classes, group lessons and classroom activities.
Supported student learning objectives through personalized and small group assistance.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Handed out classroom materials, like pencils, papers and learning material.
Delivered curriculum in both one-on-one lessons and group learning environments.
Supported instructor with test administration, curriculum development and assignment grading.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Distributed learning materials such as worksheets, textbooks and supplemental activities.
Supported classroom activities, including tutoring, grading homework and reviewing exams.

Education

High School Diploma : 05/1983
Industrial High School - City, State

Resume Overview

School Attended

Industrial High School

Job Titles Held:

Administrative Assistant
Independent Consultant
Instructional Aide

Degrees

High School Diploma : 05/1983

Administrative Assistant Resume Example

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