administrative assistant resume example with 19+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events.

Go-getting Office Automation Clerk eager to secure [Job Title] role in [Type] industry. Talented at computing data and performing various typing duties, including [Task] and [Task]. Adept at preparing correspondence, memoranda and reports in both draft and final form. Hands-on experience using office automation equipment such as [Type] and [Type].

  • 10-Key Proficiency
  • Sales Plan Implementation
  • Transporting Files
  • Data Entry Documentation
  • Sensitive Material Handling
  • Account Balancing Reconciliation
  • Accounting Support
  • Recordkeeping and Bookkeeping
  • Inventory Systems
  • Accounting Skills
  • Timeline Planning and Management
Education and Training
McLintock High School Tempe, AZ, Expected in 05/1991 High School Diploma : - GPA :
Lutheran Services In Iowa - Administrative Assistant
Mason City, IA, 08/2009 - 09/2019
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Directed customer communication to appropriate department personnel.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Responded effectively to sensitive inquiries or complaints.
  • Prepared and prioritized calendars and correspondence.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Firstrust - Assistant Manager
Philadelphia, PA, 07/2008 - 01/2012
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated daily tasks to team members to optimize group productivity.
Daycare By Nanette - Manager/Owner/Operator
City, STATE, 01/2000 - 06/2008
  • Hiring/ Firing
  • Made sure business ran smoothly
  • Bookkeeping
  • Preparing meals
  • Pre k teaching
  • Outdoor time
  • Created training modules and documentation to train staff.
  • Monitored staff performance and addressed issues.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Established and managed yearly budgets of up to $[Amount].
  • Conducted quality, timely performance feedback and performance appraisals.
  • Recruited and hired qualified candidates to fill open positions.
  • Maintained adequate staffing to meet objectives within budget.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Entered time and attendance logs in preparation for payroll.

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Resume Overview

School Attended

  • McLintock High School

Job Titles Held:

  • Administrative Assistant
  • Assistant Manager
  • Manager/Owner/Operator


  • High School Diploma

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