administrative assistant resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Systematic Administrative Assistant with over 6 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Dedicated Administrative Assistant with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Skills
Process optimization
Spreadsheet management
Office administration
Transporting Files
Routing Mail
Report Development
Program Files Maintenance
Organizing Mail
Faxing Paperwork
Advanced MS Office Suite Knowledge
Accounting Skills
Accounting familiarity
Purchase orders organization
Paperwork drafting
Expense reporting
Database Management
Recordkeeping
Records destruction
Documentation and control
Bookkeeping
Time management
Internal communications
Project planning
Staff Management
Information security
Invoice Processing
Mail distribution
Database administration
Payroll and budgeting
40 WPM typing speed
Multi-line phone proficiency
Letter preparation
Administrative support
School records monitoring
Work History
08/2014 to Current
Administrative AssistantRite-Hite – Madison, MS,
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Arranged rapid office equipment repair and maintenance with vendors.
Processed invoices and expenses using Microsoft Excel to facilitate on-time payment.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Monitored Principals work calendar and scheduled appointments, meetings and travel.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Generated reports and typed letters in Microsoft and Eschool.
Maintained complex digital filing system for financial information.
Monitored Principal's work calendar and scheduled appointments, and meetings.
Developed and updated spreadsheets and databases to track, analyze and report on sales data.
08/2011 to 12/2013
Dental AssistantAtlantic Health System – Livingston, NJ,
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, crowns, casts and impressions.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
Typed patient data into computer system using Dentex while following privacy laws and maintaining high level of accuracy.
Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
Prepared patient X-rays and images for review by dentist.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Helped Hygienist complete routine and advanced procedures by preparing patients and instruments for expected needs.
Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Educated patients on postoperative care, including how to protect dental work and boost healing.
Used [Software] to document and maintain patient information and health background.
Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
Staged tray for procedures by arranging dental instruments and equipment.
Booked appointments for patients using Dentex.
05/2002 to 12/2010
Dental AssistantAtlantic Health System – Unavailable, NJ,
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, crowns, casts and impressions.
Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
Assisted Dentist in hospital setting, performing dental procedures on children while they were under general anesthesia.
Scheduled dentist surgeries for hospital
Coordinated with hospital surgery center to schedule patients for dental procedure
Prepared and positioned patients for procedures by, clipping dental napkins and placing patient safety devices.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
08/2000 to 07/2002
WaitressRegal Cinemas Corporation – Live Oak, TX,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Used cash registers and credit card machines to cash out customers, handling average sale of $100 per table.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Prepared beverages and filled food orders for customers.
Education
Expected in 05/2000 to to
High School Diploma: Lonoke High School - Lonoke, AR, GPA:
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