Administrative Assistant Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Focused Administrative professional well-versed in managing digital filing systems, databases and client accounts with over 10 years of excellent industry performance. Demonstrated success in liaising with vendors to support inventory replenishment and corporate cost-reduction. High level of business and financial acumen with expertise in excell.

  • 10-key proficiency
  • Accounting support
  • Meeting planning
  • Transporting files
  • Report analysis
  • CRM and office management software
  • Call center experience
  • Shipping and receiving understanding
  • System implementation
  • Marketing
  • Staff development
  • Key accounts and territory management
  • Supervision
  • Flexible
  • Clerical
  • Organization and efficiency
  • Business operations understanding
  • Document control
  • Multi-line telephone skills
  • Office equipment operations
  • Organization
  • Time management
  • Microsoft Office
  • Reliable and trustworthy
07/2019 to Current
Administrative Assistant Sewell Corporation Fort Worth, TX,
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
01/2010 to Current
Manager/Server Assistant Select Energy, Inc Casper, WY,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to 70 customers per day at Dennys establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Upsold customers and optimized table-turns to outperform average sales by 80%
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Provided ongoing training to address staff needs.
03/2008 to 05/2011
Assistant Manager Select Energy, Inc Chickasha, OK,
  • Planned and prepared workflow schedules, delegating tasks for 50-member team.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
01/2003 to 06/2008
Assistant Manager Blockbuster Video City, STATE,
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Delegated daily tasks to team members to optimize group productivity.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Supported sales management initiatives to optimize business development.
  • Completed inventory audits to identify losses and project demand.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Oversaw POS operations and cash management to reduce errors.
Education and Training
Expected in 06/2002
High School Diploma:
Vineland High School - Vineland, NJ,

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Resume Strength

  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Vineland High School
Job Titles Held:
  • Administrative Assistant
  • Manager/Server Assistant
  • Assistant Manager
  • Assistant Manager
  • High School Diploma

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