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Administrative Assistant Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Seasoned individual committed to delivering shipments safely while meeting tight deadlines. Comfortable working on-call and lifting up to [Number] pounds. Reliable professional with clean driving and perfect attendance record. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Flexible hard worker ready to learn and contribute to team success.

Highly-motivated self-starter with fifteen years of excellent customer service experience across varied markets. Safety and goal-oriented individual ready to exceed expectations and meet deadlines. Physically fit and successful working alone with minimal supervision.

Skills
  • Organization and efficiency
  • Multitasking and prioritization
  • Security understanding
  • Analytical thinking
  • Data entry
  • Document control
  • Office equipment operations
  • Conflict resolution
  • Professionalism
  • Hardworking
  • Recordkeeping and bookkeeping
  • Leadership
  • Reliable and trustworthy
Experience
05/2020 to Current Administrative Assistant Sherwin-Williams | Las Vegas, NV,
  • Organize and maintain filing and document management systems by coordinating, archiving and purging files.
  • Coordinate project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Implemente document scanning/attachment to Quickbooks sales orders for efficient record keeping
  • Assist Accounts Receivable department in managing and addressing past due accounts
  • Process payments and record receipts for purchases
  • Deliver administrative support to team members, including making copies, sending faxes, organizing load tickets and invoices
  • Streamline communication with shop foreman and vendors for inventory purchasing and delivery
  • Maintain inventory in supply closet to prevent shortages.
  • Greet visitors, assess needs and directed to appropriate personnel
  • Answer and direct incoming calls using multi-line telephone system
07/2018 to 09/2019 Consumer Recovery Specialist State Of Oklahoma | Okmulgee, OK,
  • Provided direct care to clients in residential treatment to include nutrition and hygiene needs, social interactions, and physical activity
  • Fostered crisis interventions by guiding team members in de-escalation of physically and socially disruptive and unsafe behaviors.
  • Remained calm, stayed professional and provided exceptional service in all client interactions, even when interacting with difficult clients.
  • Completed patient activity and behavioral reports daily and submitted chart information into Avatar software for perusal by treatment team
  • Developed strong, mutually trusting rapport with clients and treatment team to encourage optimal communication and reception of treatment modalities.
  • Taught Attorney General approved lessons covering topics such as anger management, emotional well-being, coping skills, daily life skills and activities, and active relaxation techniques, utilizing resources such as Power Source and Seeking Safety textbooks
  • Mentored new employees on Oklahoma Department of Mental Health and Substance Abuse policies, daily charting of patient behavior, and modeled appropriate staff to client interactions.
  • Followed standard admissions procedures and documentation requirements, including developing client safety plan, for all client intakes.
  • Performed searches of resident belongings prior to admissions and throughout stays.
08/2014 to 02/2018 Campus Security Officer Dk Security | Northville, MI,
  • Monitored entrance and departure of employees, visitors, and other persons to maintain security of premises using Avigilon software and cameras.
  • Conducted patrol rounds throughout shift to maintain security of federal and institutional offices and outdoor facilities
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents
  • Managed building access control systems, including lock and unlock protocols with key control
  • Enforced institutional rules, regulations and laws regarding student and employee conduct to maintain safe campus
  • Directed building occupants and visitors during severe weather events (tornadoes, strong hail, damaging winds)
  • Directed emergency personnel during emergency situations
  • Performed security oversight, traffic control and crowd control at special events and campus activities
10/2012 to 02/2014 Detention Officer City Of San Antonio, Tx | San Antonio, TX,
  • Processed individuals into detention center, to include the initial pat down, required court paperwork, and digital fingerprinting and photographing profiles and identifying marks.
  • Processed releases and transfers to other governmental facilities, following court orders and bond orders.
  • Searched prisoners and conducted shakedowns of cells for contraband, such as weapons or drugs.
  • Monitored conduct of prisoners in housing unit using camera system to prevent crime, escape attempts and other dangerous activities.
  • Implemented defensive tactics and physical restraints to maintain safety and security.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Utilized creative communication tactics in crisis situations, resulting in a low use-of-force record.
  • Followed daily routine schedule and took head counts of all inmates in assigned pod.
Education and Training
Expected in 2007 High School Diploma | Noble High School, Noble, OK GPA:
Expected in 02/2022 Bachelor of Arts | Psychology (IN PROGRESS) American Public University, Charles Town, WV, GPA:
  • 3.75 GPA
  • Set to graduate Magna Cum Laude (minimum 3.7 GPA)
Activities and Honors
  • Member of Editorial Freelancers' Association
  • Volunteer for Project Gutenberg (proofreading OCR text of out-of-print manuscripts)
Certifications
  • Crisis Intervention Certifications
  • Mental Health Services (1 year)
  • Social Work (1 year)
  • Customer Service (10+ years)
  • Clerical Experience (2 years)
  • Microsoft Office (10+ years)
  • Typing (10+ years)
  • PROOFREADING (Less than 1 year)
  • OCR (Less than 1 year)

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Noble High School
  • American Public University
Job Titles Held:
  • Administrative Assistant
  • Consumer Recovery Specialist
  • Campus Security Officer
  • Detention Officer
Degrees
  • High School Diploma
  • Bachelor of Arts

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