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Administrative Assistant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

From previous experience, I have gained the power to be detail-oriented, hard-working, great at multi-tasking with outstanding telephone, scheduling, and documentation skills. I strive to work well with others, to meet needs professionally to customers, and those around me. I have had to adapt to working with all ages through different work experience. I enjoy being hands-on, and learning new things. Organization and time management play a huge roll in any job title, and I have succeeded with both.

Skills
  • Microsoft Word expertise
  • Statistical data gathering
  • Strategic planning
  • Appointment setting
  • Project planning
  • Critical thinker
  • Social media knowledge
  • Documentation and reporting
  • Punctual
  • Excellent communication skills
  • Time management
  • Professional phone etiquette
  • Critical thinking
  • Scheduling
  • Cleaning abilities
  • Customer service
  • Organizing mail
  • Sorting mail
  • Excellent planner and coordinator
  • Answering incoming calls
  • Relationship building
Work History
Pharmacy Technician, 06/2021 to Current
Adventhealth New Port Richey, FL,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Processed incoming drug orders.
  • Restocked automated medication dispensing equipment.
  • Counted, measured, and compounded medications following standard procedures.
Backstreet's Unique Boutique Manager, 08/2020 to Current
Spectrum Health Companies Saint Cloud, MN,
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Oversaw merchandising strategies to effectively showcase products with eye-catching displays.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Ran online social media page that has over 5,000 members.
Administrative Assistant, 08/2019 to Current
Golden Plains Unified San Joaquin, CA,
  • Filed student records appropriately in alphabetical order.
  • Organized filling system to be easily accessible.
  • Did whatever that was needed to be done in a timely manner.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
K-12 Substitute Teacher, 08/2020 to Current
Jccs Of North America Asheville, NC,
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
Gymnastics Instructor, 09/2018 to 03/2020
Spectrum Health Companies Virginia, MN,
  • Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
  • Applied various teaching aids to minimize learning gaps and effectively instruct and motivate students.
  • Monitored student progress through test administration and adapted learning plans to optimize progress.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Managed time effectively during each class.
  • Upheld safety standards at all times.
Administrative Assistant, Mar2018 to Aug2020
Wegmans Food Markets East Rochester, NY,
  • Acted as the first point of contact to greet and welcome customers in a friendly, courteous manner.
  • Prepared documents in Word and Excel.
  • Planned meetings and prepared conference rooms.
  • Prepared correspondence, forms, reports, calendars and other documents.
  • Organized incoming and outgoing file movements in efficient and accurate manner.
  • Coordinated the distribution of materials to various locations.
  • Handled documentation of human resources processes by completing forms, reports, logs and records quickly and accurately.
  • Greeted, assisted and directed visitors, vendors and the general public, employing a professional, courteous and respectful demeanor.
  • Answered incoming phone calls, responded to phone calls and in-person requests, handled internal communications and greeted visitors in the reception area.
  • Performed diverse office assistance functions as required.
  • Dealt with people in their time of grief in the most appropriate, and compassionate manner.
Cashier Customer Service, 09/2016 to 02/2018
North Country Academy Lake In The Hills, IL,
  • Ensured continuous provision of service excellence and customer satisfaction.
  • Participated in physical inventory counts every Tuesday and Friday.
  • Responded to all customer inquiries thoroughly and professionally.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Welcomed customers into the store and helped them locate items.
  • Operated a cash register for cash, check and credit card transactions with 95-100% accuracy.
  • Actively pursued personal learning and development opportunities.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Processed cash and credit payments rapidly and accurately.
Child Care Provider, 2014 to 08/2020
Elizabeth Gifford, Travis And Katie Robinson, Mandy Sparks City, STATE,
  • Established a safe play environment for the children.
  • 4 years toddler care experience.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Encouraged children to be understanding of and patient with others.
  • Instructed children in health and personal habits, such as eating, resting and using the toilet.
  • Maintained a child-friendly environment with access to outdoor activities.
  • Dressed and changed diapers for infants and toddlers.
  • Implemented curriculum.
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
Education
BBA: Healthcare, Expected in 12/2021
to
Morehead State University - Morehead, KY
GPA:
Health Minor: Healthcare, Expected in 12/2020
to
Morehead State University - Morehead, KY
GPA:
High School Diploma: , Expected in 2018
to
Lewis County High School - Vanceburg, KY
GPA:
Accomplishments
  • Vice President of ETA Sigma Gamma, an honors health fraternity.
  • Participated in the AHEC program, which a health program for high school students wanting to go into the health field. It is a competitive application process. There were over 500 applications, and I was one of the 30 students selected.
  • Was a member of the BETA club organization through high-school.
  • Graduated high school with a GPA that was above 4.0.
  • Took dual credit college classes during high school to get ahead when entering college.
  • Was on the Academic Dean's list all semesters of college to date.
  • Invited to join the college Honors Society.

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Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • Morehead State University
  • Morehead State University
  • Lewis County High School
Job Titles Held:
  • Pharmacy Technician
  • Backstreet's Unique Boutique Manager
  • Administrative Assistant
  • K-12 Substitute Teacher
  • Gymnastics Instructor
  • Administrative Assistant
  • Cashier Customer Service
  • Child Care Provider
Degrees
  • BBA
  • Health Minor
  • High School Diploma

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