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Administrative Assistant Resume Example

Resume Score: 80%

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ADMINISTRATIVE ASSISTANT
Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support.

Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Microsoft Office
  • Teambuilding
  • Organization
  • Data management
  • Relationship building
  • Customer service
  • Decision-making
  • Multitasking
  • Leadership
  • Coordination
  • Troubleshooting
  • Friendly, positive attitude
  • Planning
  • Time management
  • Schedule coordination
  • Project management
  • MS Office
  • Clerical
  • Data gathering and analysis
  • Fluent in Spanish
  • People skills
  • QuickBooks experience
  • Team management
  • Computer skills
  • Reliable and trustworthy
  • Scheduling and calendar management
Experience
Hartwell EnvironmentalJuly 2013 to CurrentAdministrative Assistant
Tomball, TX
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Prepared cost analyses, tracked change orders and managed schedules to improve project efficiency.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Medical ConceptsSeptember 2006 to April 2013Office Manager
The Woodlands, TX
  • Developed and maintained training materials and benefits packets for new hires.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Created monthly newsletters and arranged monthly employee events.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Dr. Kim MDMay 2000 to January 2006Office Manager
Houston, TX
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Informed patients of financial responsibilities prior to rendering services.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Set up appointments for physician visits and procedures using calendar software.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Processed patient payments and scanned identification and insurance cards.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Took messages from patients and promptly relayed to appropriate staff.
Education and Training
Lone Star College SystemSome College (No Degree)Tomball, TX
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hartwell Environmental
  • Medical Concepts
  • Dr. Kim MD

School Attended

  • Lone Star College System

Job Titles Held:

  • Administrative Assistant
  • Office Manager

Degrees

  • Some College (No Degree)

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