Administrative Assistant Resume Example Hartwell Environmental

ADMINISTRATIVE ASSISTANT

Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support.

Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills

Microsoft Office
Teambuilding
Organization
Data management
Relationship building
Customer service
Decision-making
Multitasking
Leadership
Coordination
Troubleshooting
Friendly, positive attitude
Planning

Time management
Schedule coordination
Project management
MS Office
Clerical
Data gathering and analysis
Fluent in Spanish
People skills
QuickBooks experience
Team management
Computer skills
Reliable and trustworthy
Scheduling and calendar management

Experience

Hartwell EnvironmentalJuly 2013 to CurrentAdministrative Assistant
Tomball, TX

Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Liaised between internal and external stakeholders to provide updated project status and performance reports.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Prepared cost analyses, tracked change orders and managed schedules to improve project efficiency.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.

Medical ConceptsSeptember 2006 to April 2013Office Manager
The Woodlands, TX

Developed and maintained training materials and benefits packets for new hires.
Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Created monthly newsletters and arranged monthly employee events.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated leadership by making improvements to work processes and helping to train others.

Dr. Kim MDMay 2000 to January 2006Office Manager
Houston, TX

Compiled physical and digital documents, charts and reports to meet business and patient need.
Conducted patient intake interviews to collect medical information and insurance details.
Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Informed patients of financial responsibilities prior to rendering services.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Set up appointments for physician visits and procedures using calendar software.
Observed strict HIPAA guidelines at all times according to company policy.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Answered multi-line phone system and directed callers to requested personnel and departments.
Handled all office supply ordering including ink cartridges, toner and paper
Processed patient payments and scanned identification and insurance cards.
Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
Greeted callers with enthusiasm, answering all phone calls by second ring.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Took messages from patients and promptly relayed to appropriate staff.

Education and Training

Lone Star College SystemSome College (No Degree)Tomball, TX

Resume Overview

Companies Worked For:

Hartwell Environmental
Medical Concepts
Dr. Kim MD

School Attended

Lone Star College System

Job Titles Held:

Administrative Assistant
Office Manager

Degrees

Some College (No Degree)

Administrative Assistant Resume Example

Resume Score: 80%

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