Administrative Assistant Resume Example Allied Home Security

ADMINISTRATIVE ASSISTANT

Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Outgoing and friendly, delivering excellent customer service and public interaction, maintaining customer relations and satisfaction.

Accomplishments

Awarded "Most Valuable Employee" for delivering outstanding administrative support.
Held first-point-of-contact for all internal and external communications with executive-level officers.

Work History

Allied Home Security. Houston, TXAdministrative Assistant | 05/2018 - Current

Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Created PowerPoint presentations for business development purposes, created quotes and bids for customers, took care of customer accounts and payment information.
Coached new employees on administrative procedures, company policies and performance standards.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Planned office events, luncheons, and meetings.
Took care of customer service and quality reports

American Income Life - Vasu Agency. Houston , TX Sales Representative | 07/2017 - 03/2018

Initiated sales strategies by recruiting new clients through approved methods.
Completed customer contracts and warranties as part of administrative aspects of sales.
Resolved account issues that impacted sales and business outcomes.
Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Communicated with customers to understand needs and recommend appropriate solutions.
Increased revenue by acquiring new customers and determining needs to offer relevant products.

Sodexo At St. Luke's Hospital . The Woodlands, TX Server, Barista, Hostess, Expo, Floor Stocker | 01/2017 - 06/2017

Assisted managers with quickly resolving service- and food-related issues.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Provided nutritional information of food and answered any questions, delivered food to patients.
Restocked supplies on patient floors and in kitchen.
Served patients, employees, and guests in cafeteria.
Supported servers, food runners and bussers with keeping dining area ready for every guest.

Buffalo Wild Wings . Tomball, TX Hostess, Cashier, Outside Expo, Server | 05/2016 - 02/2017

Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Assisted managers with quickly resolving service- and food-related issues.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using [Software].
Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Affiliations

Daughters of the Republic of Texas
Pi Beta Phi Sorority

Skills

Employee training and development
Multi-line phone proficiency
Presentation design
Sorting and labeling

Administrative support
Customer service and client relations
Time management

Education

The University Of Tennessee - KnoxvilleKnoxville, TNNo Degree: Kinesiology

The Woodlands High School The Woodlands, TX06/2015High School Diploma

Resume Overview

Companies Worked For:

Allied Home Security
American Income Life - Vasu Agency
Sodexo At St. Luke's Hospital
Buffalo Wild Wings

School Attended

The University Of Tennessee - Knoxville
The Woodlands High School

Job Titles Held:

Administrative Assistant
Sales Representative
Server, Barista, Hostess, Expo, Floor Stocker
Hostess, Cashier, Outside Expo, Server

Degrees

No Degree : Kinesiology
High School Diploma

Administrative Assistant Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes