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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Career Overview
Motivated Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, SMART, and TheraNest, to facilitate daily office operations.
Skill Highlights
  • Skills Used
  • Ability to multitask
  • Ability to follow doctors orders as directed
  • Ability to schedule and cancel appointments
  • Compassionate to clients with mental disorders and substance abuse disorders.
  • Community Support Worker
  • Allies Inc. - Hamilton, NJ - November 2014 to June 2015
  • Responsibilities
  • Provided assistance with daily living skills when appropriate with respect and dignity.
  • Administered medication and completed documentation of same following procedures outlined in the
  • operations
  • manual.
  • Accompanied individuals to and from appointments and activities.
  • Ensured that individuals maintain a clean, safe, and comfortable environment providing assistance as
  • appropriate.
  • Worked with each individual's treatment team, IDT and all other interested parties to build self-esteem and
  • social
  • capitol for each individual served.
  • Instructional Aide
  • Action Med - Thomasville, GA - May 2014 to October 2014
  • Responsibilities
  • Aide clients in Thomas County Training Center to allow them to function more safely and independently.
  • Facilitate physical, recreational, social and educational activities.
  • Recognize potential crisis situations, analyze such situations accurately, to develop strategies to deal with
  • such situations.
  • Acts as positive role model for clients, providing life skills training and behaviour management.
  • Depending on client may assist with hygiene, toileting and grooming.
Core Accomplishments
  • An elderly client was not connecting socially with other staff members, she now smiles, walks alone, feeds herself and nods in agreement.
  • Skills Used Patience, understanding, organizational, and social.
  • Community Support Staff Allies Inc.
  • Trenton, NJ - July 2013 to March 2014 Responsibilities Provided assistance with daily living skills when appropriate with respect and dignity.
  • Administered medication and completed documentation of same following procedures outlined in the operations manual.
  • Accompanied individuals to and from appointments and activities.
  • Ensured that individuals maintain a clean, safe, and comfortable environment providing assistance as appropriate.
  • Worked with each individual's treatment team, IDT and all other interested parties to build self-esteem and social capitol for each individual served.
  • Life Skills Trainer The Mentor Network - Delran, NJ - September 2012 to July 2013 Helping brain injured clients with daily living Cooking dinner for clients Assisting wheelchair bond clients with hygiene Assisting wheelchair bond clients to and from bathroom Washing of laundry Cleaning of group home Driving company van to take clients to Day Program Group Leader Children's Home Society of NJ - Trenton, NJ - September 2012 to June 2013 Helping children age 4 to 6 years old with homework Creating after school projects for children Ensuring the safety of all children in the after school program Keeping a daily attendance of all children Handing out snacks to all after school children Cleaning of classroom after the children leave Job Coach Community Options Inc.
  • Princeton, NJ - November 2012 to April 2013 Work side by side with individuals at the job site, analyzing the job requirements and breaking it into manageable components that can be taught to the consumer.
  • Teach the consumer independent job skills, requirements utilizing job task analysis, job specific supports, including assistive technology and personal assistance.
  • Communicate consumers progress to the employer and support people, including family, residential staff and other professionals.
Professional Experience
Administrative Assistant
July 2016 to Current Another Door Opens Recovery Center － Trenton, NJ
  • Maintains complete knowledge of the methods, systems, and functions of Another Door Opens Recovery Center services and the work flow relationship to other departments in the agency.
  • Functionally assists the Clinical Supervisor and Therapists.
  • Greets all incoming/outgoing participants/visitors in a cordial and professional manner while ensuring that each participant/visitor signs in and out of the facility according to established policy & procedures.
  • Answering telephones, relaying information, and transferring calls to proper program component.
  • Assists Director in development and revision of participant lists including monthlycensus/billing reports and pending arrival list.
Psychiatric Assistant
July 2015 to July 2016 New Horizon Treatment Services, Inc － Trenton, NJ
  • Handle all receptionist duties, including checking in patients, answering the telephone, verifying insurance information via company billing department, call pharmacies for clients medication refills, opening and closing the office, and maintain office supplies as needed.
  • Maintaining appointments, entering patient demographics in EMR system.
  • Keep all work area clean and organized.
  • Communicating with counselors about clients treatment plan.
  • Weekly report of scheduled clients for Director of Nursing Accomplishments Organized discharged psychiatric files for more convenient document location Improved social security report for company financial accuracy Built a rapport with the patients.
Education
Bachelor's : Behavioral Science, 2019 Ashford University Behavioral Science
Certificate in Nursing Assistant
Clinical Medical Assistant in Clinical Medical Assistant : 2014 South Georgia Career Center － Thomasville, GA
2012 CDM Institute － Lawrenceville, NJ
Health Claims, 2010 Berkel Training Institute － Trenton, NJ Health Claims
Diploma : 2009 The Harris School of Business － Hamilton, NJ
2007 Trenton Central High School － Trenton, NJ
Skills
agency, billing, closing, CPR, client, clients, documentation, financial, First Aid, HIPAA regulations, insurance, Director, medical assisting, Administering Medication, office, Nursing, phlebotomy, rapport, receptionist, scheduling, Supervisor, telephone, answering phones, telephones, toileting, treatment plan, vital signs
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Resume Overview

Companies Worked For:

  • Another Door Opens Recovery Center
  • New Horizon Treatment Services, Inc

School Attended

  • Ashford University
  • South Georgia Career Center
  • CDM Institute
  • Berkel Training Institute
  • The Harris School of Business
  • Trenton Central High School

Job Titles Held:

  • Administrative Assistant
  • Psychiatric Assistant

Degrees

  • Bachelor's : Behavioral Science , 2019
    Certificate in Nursing Assistant
    Clinical Medical Assistant in Clinical Medical Assistant : 2014
    2012
    Health Claims , 2010
    Diploma : 2009
    2007

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