administrative assistant resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

I am great at costumer service. And I love making people feel welcome. I am a team player and like to learn new things.

  • Organizing Mail
  • Employee training and development
  • Multi-line phone proficiency
  • Records management
  • Filing and data archiving
  • Scheduling
  • Supervising staff
  • Customer and client relations
  • Administrative support
  • Sorting and labeling
  • Invoice Processing
  • Faxing Paperwork
Work History
05/2019 to Current
Administrative Assistant Res-Care, Inc. Inver Grove Heights, MN,
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Scheduled office meetings and client appointments for team of Number professional Job titles.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
07/2018 to 07/2018
Healthcare Aide White Plains Hospital Center Harrison, NY,
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Documented vital statistics and coordinated with health care providers.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
07/2001 to 08/2017
Medical Assistant Kaiser Permanente City, STATE,
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Assisted physicians in follow-through of care.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Measured patient pulse oximetry.
  • Attended required training, education and meetings.
  • Documented vital signs and health history for Number patients every Timeframe.
  • Prepared initial patient charts for admission.
  • Offered age-appropriate patient care before, during and after exams.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Gathered forms, copied insurance cards and Action to collect patient information for billing and insurance filing.
  • Tested and recorded blood glucose levels.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Monitored Type test accuracy using quality controls.
  • Scheduled and accompanied clients to medical appointments.
  • Escorted patients to examination rooms.
Expected in 06/2000
Certified Nurse Assistant : Nursing Assistance
Grossmont Health Occupations - Santee, CA,
Expected in 02/2015
Phlebotomists : Phlebotomy
U S College - San Diego, CA,

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Resume Overview

School Attended

  • Grossmont Health Occupations
  • U S College

Job Titles Held:

  • Administrative Assistant
  • Healthcare Aide
  • Medical Assistant


  • Certified Nurse Assistant
  • Phlebotomists

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