Administrative Assistant Resume Example Iconma, L.L.C.

ADMINISTRATIVE ASSISTANT

Summary

Hardworking and reliable Administrative Assistant with strong ability in interpersonal skills and being a team player. Offering experience in Excel,switch board operations and inventory ordering. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Problem resolution
First Aid/CPR
Invoice generation
Customer service
Team building

Communications
Administrative support
Inventory management
Organization
Relationship development

Experience

Iconma, L.L.C. | Phoenix , AZAdministrative Assistant08/2019 - Current

Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Conducted and initialized background checks for potential employees, using Finger prints and drug screens.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Coordinated meetings with other department managers and served as main liaison between department heads and executives.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.

Iconma, L.L.C. | Princeton , NJAdministrative Assistant07/2017 - 08/2019

Assisted senior leadership by processing documents within anticipated timeframes.
Issued payments to vendors and suppliers on bi-weekly and monthly basis.
Reviewed and calculated payroll to promote timely disbursement of paychecks.
Communicated with the Director about discrepancies and devised plans to reconcile financial issues.
Reviewed purchase documents and company receipts for reconciliation with statements.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Reconciled all bank and credit card accounts monthly.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
Reviewed engine assigned codes and modifiers to update and verify accuracy.
Compiled and maintained logs, and statistical or research records to locate requested health data.
Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
Logged all requests for medical records into spreadsheets.
Entered patient insurance, demographic and health information into software and confirmed records.
Learned Medicaid Billing and monthly logs to support office needs.
Verified client information and validated data before creating shipping paperwork and internal documents.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operated handheld scanners and computer terminals to document updates.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
Coordinated meetings with other department managers and served as main liaison between department heads and executives.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Was responsible for keeping meeting minuets.

Danaher | Vista , CACustomer Service Representative10/2016 - 06/2017

Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Set up and activated customer accounts.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Consulted with customers to determine best methods to resolve service and billing issues.
Documented conversations with customers to track requests, problems and solutions.
Managed switchboard, including greeting visitors and responding to telephone and in-person request.
Served as central point of contact for all outside vendors needing to gain access to the building.
Made copies, sent faxes and handled all incoming and outgoing correspondence with customers via email or phone.
Received and distributed mail and faxes in a timely manner.
Responsible for sales orders entries, corresponded with outgoing

Greenbrier | Longview , TXData Entry Clerk06/2016 - 10/2016

Created new orders in Microsoft Excel to manage samples and associated data.
Updated departmental standard operating procedures and database to accurately reflect current practices.
Compiled statistical information for special reports.
Identified and corrected data entry errors to prevent duplication across systems.
Maintained records by creating monthly reports, closing terminated records and performing chart audits.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Verified and logged deadlines in response to daily inquiries and requests.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Transferred written information into databases to maintain consistent, accurate client records and project details.

Etta B Pottery | City , STATEPottery Painter09/2016 - 06/2017

Filled out work orders, records of service calls and work logs and submitted to Lead Painter for project review.
Completed and filed daily work slips to document progress and provide estimated completion time.
Helped to maintain thorough inventory of paint equipment and supplies by checking product levels daily.
Cleaned and smoothed all surfaces prior to painting.
Chose correct brushes and materials for jobs and purchased from vendors.

Education and Training

ETI | CityGED02/2009

Tupelo Academy of Cosmetology | CityCosmetology 03/2010

Resume Overview

School Attended

ETI
Tupelo Academy of Cosmetology

Job Titles Held:

Administrative Assistant
Customer Service Representative
Data Entry Clerk
Pottery Painter

Degrees

GED
Cosmetology

Administrative Assistant Resume Example

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