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Administrative Assistant resume example with 10+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Accomplishments
  • Organizational Management ~ Leadership & Supervision ~ Christian Counseling ~ Oral and Written Communication ~ Marriage/Family Counseling ~Child/Youth Counseling ~ Counseling Women ~Bible & Theology.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
06/2013 to 01/2014 Administrative Assistant Iconma, L.L.C. | Cambridge, MA,
  • Kept detailed records of all Ambulance calls; updated web page with events, training calendar, Board meetings, etc.
  • filed both paper and electronicly; A/R; assisted with grant writing and reporting.
02/2012 to 10/2012 Administrative Assistant Iconma, L.L.C. | College Park, GA,
  • Provided Administrative assistance for Child & Family Services, including but not limited to: creating and maintaining spreadsheet to track demographic data (complete with graphs and breakouts); taking and recording Minutes in meetings; Psychiatric Office Reception duties; medical filing; appointment calendar management; creation of Procedures Manual.
04/2007 to 12/2010 Administrative Assistant Iconma, L.L.C. | Des Moines, IA,
  • Provided administrative support for busy shipping warehouse.
  • Facilitated all office operations including but not limited to: disseminating orders and pick lists (up to 600 per day), LTL carrier management, invoicing, issuing RMAs, and credits, large-scale inventory management, customer service, upkeep and ordering of all office/warehouse supplies.
  • Results:.
  • Became Cequent's primary creator of Excel spreadsheets, job descriptions, training material, and the main troubleshooter of products supply/shipping issues.
  • Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.
  • Created, implemented, and maintained a process of acquiring ETAs for all backordered product companywide at the direction of the President of Operations.
  • Trained seven people, two on site, two via travel to another state, three long distance via phone, email, and IM.
  • Earned "outstanding" ratings on annual reviews for each year employed.
  • Recognized for high-quality work, organizational strengths, and exceptional customer service delivery.
  • MONTANA FOOD BANK NETWORK - Missoula, MT - http://mfbn.org.
01/1998 to 11/1999 Pre-Processing Clerk | East Moline, IL,
  • Received validated & processed Trade Documents according to FBI standards; designed & implemented a Daily MIS report used for tracking documents & productivity.
11/1993 to 07/1995 Administrative Assistant | , ,
  • Provided administrative support to the Director of state wide network of food banks.
  • Created reports & forms; organized mass mailings; retrieved & organized statistical data for private and government use.
  • Results:.
  • Assisted in the set up and implementation of all functions of the network, including newsletters, financial, and procedural processes.
  • Assisted in the set up and implementation of the annual Montana Hunger and Homelessness Conference.
  • Created databases and spreadsheets that improved government and grant reporting accuracy.
01/1989 to 02/1991 Customer Service Rep Iconma, L.L.C. | City, STATE,
  • Provided information and suggestions to clients to assist them in making decisions on the best use of the available product for their needs; assisted in a weekly Quality Control test of product and offered suggestions for improvement of new product ideas.
to Church Secretary Loma Linda University Medical Center | , ,
  • Maintained and organized reception area; Ordered and maintained office supplies and equipment; Organized and maintained church and pastor calendar; Picked up, distributed and disseminated all mail and correspondence; Answered mail - correspondence; Kept accurate membership records (new members, baptisms, weddings, deaths, etc.); Processed baby dedication requests and prepare baby dedication certificates; Prepared Annual Reports; Scheduled and attended board meetings and record minutes; Prepared new member's information packets and coordinated receptions; Coordinated travel arrangements for speaking engagements; Coordinate employee meetings, lunches, et; Prepared, proofed, printed, and disbursed weekly bulletins; Maintained and up-dated all standard forms and ministry literature.
  • Day care Director - BridgeWay Assembly of God Church - 1 Year Directed activities of day care center: Prepared and submitted facility budget to board of trustees for approval; Authorized purchase of instructional materials and teaching aids; Interviewed and recommends hiring of teaching and service staff; Conferred with parents regarding facility activities, policies, and enrollment procedures; Conferred with teaching staff regarding child's behavioral or learning problems, and recommended methods of modifying inappropriate behavior and encouraging learning experiences; Reviewed and evaluated facility activities to ensure conformance to state and local regulations; Reviewed and approved menu plans and food purchases; Arranged medical attention for ill or injured child in accordance with parental instructions; Ensured compliance of all state and federal regulations.
to Church Secretary Tampa Maid Shrimp Co | , ,
  • Maintained and organized reception area; Ordered and maintained office supplies and equipment; Organized and maintained church and pastor calendar; Picked up, distributed and disseminated all mail and correspondence; Answered mail - correspondence; Kept accurate membership records (new members, baptisms, weddings, deaths, etc.); Processed baby dedication requests and prepare baby dedication certificates; Prepared Annual Reports; Scheduled and attended board meetings and record minutes; Prepared new member's information packets and coordinated receptions; Coordinated travel arrangements for speaking engagements; Coordinate employee meetings, lunches, et; Prepared, proofed, printed, and disbursed weekly bulletins; Maintained and up-dated all standard forms and ministry literature.
  • Day care Director - BridgeWay Assembly of God Church - 1 Year Directed activities of day care center: Prepared and submitted facility budget to board of trustees for approval; Authorized purchase of instructional materials and teaching aids; Interviewed and recommends hiring of teaching and service staff; Conferred with parents regarding facility activities, policies, and enrollment procedures; Conferred with teaching staff regarding child's behavioral or learning problems, and recommended methods of modifying inappropriate behavior and encouraging learning experiences; Reviewed and evaluated facility activities to ensure conformance to state and local regulations; Reviewed and approved menu plans and food purchases; Arranged medical attention for ill or injured child in accordance with parental instructions; Ensured compliance of all state and federal regulations.
to Missions Rep | , ,
  • Assembly of God Church - 2 Years My job description for this ministry encompasses coordinating with the 25 missionaries we support to acquire information for our monthly prayer focus; schedule their visits to our church when they are in the country; compile information on the mission fields they are in and relay it to our congregation on a monthly basis; post all monthly newsletters, highlighting areas of concern; create displays and information sites regarding our missionaries; coordinate all functions related to missions including a yearly missions banquet for 60+ people; contact the news media to inform our community of missions trips and important events.
  • While in this position, I saw the Missions budget move from well into the red to well into the black.
  • I report directly to the pastor, meeting on a weekly basis to give and receive updates.
to Sunday School Superintendent & Teacher | , ,
  • 4 Years Coordinate all aspects of the Sunday school department, including but not limited to: researching curriculum, ordering all supplies, tracking finances, reporting attendance and trends to district, keeping the Pastor, Board, and congregation informed of status and events.
  • Prepare and teach weekly lessons to grade school students.
to Assistant Grant Writer BridgeWay Assembly Of God Church | , ,
  • Assisted with writing of a grant that gained our local school a five million dollar grant for after-school programs.
  • This project included gathering data and statistics from multiple sources in our community, coordinating all available current organizational programs under the auspices the schools grant, and continued data/statistics reporting.
to Assistant Grant Writer BridgeWay Assembly Of God Church | , ,
  • Assisted with writing of a grant that gained our local school a five million dollar grant for after-school programs.
  • This project included gathering data and statistics from multiple sources in our community, coordinating all available current organizational programs under the auspices the schools grant, and continued data/statistics reporting.
to Assistant Grant Writer NA | , ,
  • Assisted with writing of a grant that gained our local school a five million dollar grant for after-school programs.
  • This project included gathering data and statistics from multiple sources in our community, coordinating all available current organizational programs under the auspices the schools grant, and continued data/statistics reporting.
to Assistant Grant Writer NA | , ,
  • Assisted with writing of a grant that gained our local school a five million dollar grant for after-school programs.
  • This project included gathering data and statistics from multiple sources in our community, coordinating all available current organizational programs under the auspices the schools grant, and continued data/statistics reporting.
to Assistant Grant Writer St. Regis School | , ,
  • Assisted with writing of a grant that gained our local school a five million dollar grant for after-school programs.
  • This project included gathering data and statistics from multiple sources in our community, coordinating all available current organizational programs under the auspices the schools grant, and continued data/statistics reporting.
Education and Training
Expected in Bachelors of Science | Religion w Christian Counseling LIBERTY UNIVERSITY, Lynchburg, VA GPA:
Religion w Christian Counseling
Skills
Administrative, administrative support, Ambulance, budget, clients, customer service, databases, delivery, direction, email, filing, financial, focus, forms, government, grant writing, graphs, hiring, http, inventory management, invoicing, laundry, Director, materials, meetings, Excel spreadsheets, mail, Office, MIS, NETWORK, newsletters, organizational, pick, policies, processes, speaking, quality, Quality Control, Reception, recording, reporting, researching, shipping, spreadsheets, spreadsheet, statistics, teaching, phone, training material, travel arrangements, web page, Annual Reports
Activities and Honors

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Resume Overview

School Attended

  • LIBERTY UNIVERSITY

Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant
  • Administrative Assistant
  • Pre-Processing Clerk
  • Administrative Assistant
  • Customer Service Rep
  • Church Secretary
  • Church Secretary
  • Missions Rep
  • Sunday School Superintendent & Teacher
  • Assistant Grant Writer
  • Assistant Grant Writer
  • Assistant Grant Writer
  • Assistant Grant Writer
  • Assistant Grant Writer

Degrees

  • Bachelors of Science

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