Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Enthusiastic administrative assistant with 3 years of experience and well-developed administrative skills, including bookkeeping and scheduling. Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. Personable and communicative with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Skills
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Experience
Administrative Assistant, 01/2017 - Current
Leaffilter North, Llc – Ridgeland, MS,
Leaffilter North, Llc – Ridgeland, MS,
- Handled management of communication by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Greeted callers to handle inquiries or direct to appropriate persons.
- Maintained inventory supply closet to prevent shortages of supplies.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Collected, calculated and reported on expenditure and statistical data to inform senior management.
- Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
EVS Housekeeper, 04/2019 - 07/2019
Hca – Saint Petersburg, FL,
Hca – Saint Petersburg, FL,
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Organized supplies for efficient use based on expected customer needs.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Coached new housekeepers by demonstrating approved cleaning procedures.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Interacted pleasantly with clients and guests when performing daily duties.
Waitress, 05/2018 - 01/2019
Holiday Retirement – Broken Arrow, OK,
Holiday Retirement – Broken Arrow, OK,
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Increased sales of high margin menu items through effective upselling.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Sales Representative, 11/2016 - 08/2017
Canon Solutions America – Crescent City, CA,
Canon Solutions America – Crescent City, CA,
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Implemented consultative sales techniques to generate revenues and exceed sales targets.
- Interfaced with customers to resolve problems quickly.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained and updated data on Microsoft Excel spreadsheets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Offered product and service consultations and employed upselling techniques.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Sold various products by explaining unique features and educating customers on proper application.
- Processed orders through RQ4 and coordinated product deliveries.
- Prepared cash deposits up to $10,000 with zero discrepancies.
- Negotiated and closed deals with minimal oversight.
- Stayed up to date on store promotions, payment policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
High School Diploma: , Expected in 06/2016
Manassas Park High School - Manassas Park, VA
Manassas Park High School - Manassas Park, VA
Bachelor of Science: Psychology, Expected in 05/2021
Virginia Commonwealth University - Richmond, VA
Virginia Commonwealth University - Richmond, VA
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Resume Overview
School Attended
- Manassas Park High School
- Virginia Commonwealth University
Job Titles Held:
- Administrative Assistant
- EVS Housekeeper
- Waitress
- Sales Representative
Degrees
- High School Diploma
- Bachelor of Science
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