administrative assistant resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

I am an orderly and committed Administrative Assistant offering solid skills in office support in the healthcare industry. I have the resilience to handle challenges of fast-paced environments, bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. I am comfortable working alone or with teams to accomplish on-time and accurate tasks assigned by my manager or other staff members in need of assistance.

  • Program File Distribution
  • Excel Spreadsheets
  • Travel Administration
  • Timeline Planning and Management
  • PC Proficient
  • Records Management Systems
  • Account Balancing Reconciliation
  • Business Writing
  • Advanced MS Office Suite Knowledge
  • Sensitive Material Handling
  • Data Entry Documentation
  • HIPPA Regulations
  • Transporting Files
  • Memo Preparation
  • Technologically Savvy
  • Detailed Meeting Minutes
  • Check Processing
  • Mail Management
  • Meeting Planning
  • Meticulous Attention to Detail
  • Verbal and Written Communication
  • Multitasking and Time Management
  • Resource Coordination and Allocation
  • Confidentiality and Data Protection
  • Professional and Courteous
  • Office Equipment Operation
  • Multi-Line Telephone Systems
  • Judgment and Decision Making
  • Supply Inventory Control
  • Strong Organizational Skills
Administrative Assistant, 2021 to Current
QualtekBellingham, MA,
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
Front Office Administrator, 2019 to 2021
Central Garden And PetGreenfield, MO,
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Ordered and distributed office supplies, supervising personnel's usage to maintain fixed office budget.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Automated office operations by managing client correspondence and data communications.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer complaints or answered customers' questions.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Radiologic Technologist Assistant, 2008 to 2019
AspirusCrandon, WI,
  • Oversaw day-to-day department scheduling, patient coordination, inventory management and department and equipment maintenance.
  • Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
  • Utilized proper infection control practices.
  • Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
  • Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
  • Provided images to radiologists and also reported results to physicians in a timely manner.
  • Completed general administrative tasks to support radiology department.
Radiology Transcription Clerk, 2005 to 2008
OSF Saint Francis Medical CenterCity, STATE,
  • Pulled patient records and transferred information to appropriate parties.
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Safeguarded medical records to maintain patient confidentiality.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Released information to persons or agencies according to regulations.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Located and retrieved files, assisting public with general information.
  • Ordered and restocked supplies in line with budget limits and office needs.
  • Purged inactive files and destroyed obsolete files following procedures.
Education and Training
Bachelor of Arts: Organizational Management, Expected in 09/2022 to Ashford University - San Diego, CA

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Resume Overview

School Attended

  • Ashford University

Job Titles Held:

  • Administrative Assistant
  • Front Office Administrator
  • Radiologic Technologist Assistant
  • Radiology Transcription Clerk


  • Bachelor of Arts

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