administrative assistant resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Skills
Data Entry Documentation
Business Writing
Excel Spreadsheets
Memo Preparation
Meeting Planning
Recordkeeping and Bookkeeping
Transporting Files
Mail Management
Report Analysis
Document Retrieval
Back Office Operations
Technologically Savvy
Confidentiality and Data Protection
Sensitive Material Handling
Multitasking and Time Management
Report Preparation
Appointment Coordination
Resource Coordination and Allocation
Database and Client Management Systems
Professional and Courteous
Microsoft Office
Meticulous Attention to Detail
Schedule Management
Task Prioritization
Strong Organizational Skills
Research and Analytical Skills
Ease with Computers and Technology
Office Equipment Operation
Judgment and Decision Making
Supply Inventory Control
Multi-Line Telephone Systems
Document and File Management
Verbal and Written Communication
Experience
02/2021 to CurrentAdministrative AssistantMedstar Research Institute | Chevy Chase, MD,
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Composed, edited and typed complex memos and reports with job-related software.
Responded effectively to sensitive inquiries or complaints.
Composed correspondence, reports and meeting notes.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Prepared and prioritized calendars and correspondence.
Handled incoming calls and directed callers to appropriate department or employee.
Inventoried and ordered supplies for office.
Drove customer feedback to deliver information to management for corrective action.
Maintained accurate department and customer records.
Responded to customer issues to provide immediate resolution and improve retention.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Coordinated appointments, meetings and conferences.
Provided secretarial and office management support while building cooperative working relationships.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Scheduled appointments, meetings and events for management staff.
Directed customer communication to appropriate department personnel.
03/2019 to 07/2021TutorFullbloom | Holly Hill, FL,
Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques.
Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Utilized positive reinforcement techniques to encourage and motivate students.
Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.
Prepared for tutoring appointments by learning about key topics and planning out structured activities.
Prepared students for standardized tests, ACT exams and advanced course placements.
Worked closely with students to help develop math and essay writing skills.
Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
Conducted study exercises to help student pass class exam or improve scores on standardized tests.
Designed comfortable tutoring environment conducive to learning.
Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
Utilized listening and questioning strategies to diagnose student needs and monitor progress.
Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
Assisted students in finding useful study methods to enhance academic performance.
Helped students review and understand previous lessons to make connection with new lesson.
Maintained records of students assessment results, progress, feedback and school performance.
Created and implemented individual lesson plans based on student learning styles.
Met with students to clarify and review concepts taught in class and solve specific problems.
09/2017 to 05/2018After-School Program AssistantRight At School | Cedar Hill, TX,
Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
Arranged lesson outlines and individual plans according to course syllabus and district requirements.
Instructed students on usage and care of equipment to prevent injuries.
Managed daily attendance and reported absences and tardies to [Job title] for parental notification.
Kept track of teaching materials and regularly stocked school supplies.
Distributed pencils, paper, textbooks and workbooks to students.
Managed computers in classrooms and laboratories and assisted students with computer use when required.
Backed up lessons with personal support, small group instruction and hands-on activities.
Developed detailed inventory of equipment and school supplies.
Assisted in preparing lesson materials and bulletin board displays.
Applied behavior management techniques to maintain group discipline and reinforce good behaviors.
Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
Planned and supervised games and other recreational activities for students.
Organized and labeled student materials when setting up classrooms.
Took class attendance and recorded absences.
Taught daily life skills and behaviors to students to build practical knowledge.
Observed student performance and recorded academic and attendance.
Education and Training
Expected in 05/2025 to to Bachelor of Science | Fashion Merchandising Georgia Southern University, Statesboro, Georgia, GPA:
Expected in 05/2021 to to High School Diploma | Apopka High School, Apopka, Florida , GPA:
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