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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
  • SUMMARY OF QUALIFICATIONS
  • Result driven professional with over 20 years experience in high volume business operations
  • Excellent problem solving skills with extensive multi-tasking capabilities
  • Strong orientation/Customer Service satisfaction
  • Able to work under pressure in fast-paced, time sensitive environments
  • Proven ability to manage projects from planning through execution and completion
  • PC proficient in Microsoft Office applications with extensive knowledge of system capabilities
  • Multi-faceted in record keeping, accounts payable/receivable, & balancing profit & loss statements

Enthusiastic Assistant Manager offering [Number] years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices.

Skills
  • Budgeting
  • Budget
  • Cashier
  • Credit
  • Customer Service
  • Filing
  • Food Safety
  • General Manager
  • Human Resources Management
  • Immunization
  • Inventory
  • Payroll
  • Purchasing
  • Record keeping
  • Repairs
  • Sales
  • Spreadsheets
  • Storms
  • Supervision
Experience
Administrative Assistant, 08/2015 - Current
Mastec Gilbert, AZ,
  • Purchase stock.
  • Receive and store shipments/inventory.
  • Itemize invoices based on products ordered.
  • Accurate up-to-date record keeping/filing.
  • Itemize credit card charges using distribution sheets.
  • Budgeting/Controlling food cost based on price per unit.
  • Complete end of the month statements.
  • Assist as cashier, line server, waitress, chef, grill cook, and baker when needed.
  • Conduct menu planning and distribution.
  • Communicate with fellow employees/supervisors/customers.
  • Train and instruct employees.
  • Tracked expenses and documented records using Microsoft Excel
  • Coordinated meetings with other department managers and served as main liaison between department heads and executives.
  • Monitored daily and weekly schedules and monthly calendar obligations for 4 staff
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Assisted with administrative tasks, including filing and answering phones
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Shipping Clerk, 09/2013 - 05/2015
Zoll Medical Corporation New Orleans, LA,
  • Maintained inventory for production.
  • Submitted/Received and stocked orders.
  • Payroll/Timekeeping.
  • Completed end of month reports.
  • Completed Quotes for potential customers in a timely manner.
  • Ensure all Customer orders were completed and shipped on time.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Produced daily reports on shipments, team performance and financial numbers.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Updated Excel system with data such as weights, charges and discrepancies.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Farm Worker, 12/2010 - 01/2012
Cobb-Vantress Cleveland, GA,
  • Assisted VA Tech with Cattle populaton growth project.
  • Keep accurate birth & immunization records.
  • Patrolled holding habitats and grazing areas to monitor animal safety and make timely repairs to equipment, gates and pens.
  • Repaired buildings, fences, and other pertinent structures to keep animals properly contained.
  • Identified pests, weeds, and plants to determine appropriate selection of pesticides and fertilizers.
  • Operated tractors and other large farm equipment to distribute feed to animals and move supplies.
  • Examined animals to detect illnesses, injuries or disease, as well as monitor both anticipated and undesirable physical changes.
  • Fed, watered and monitored cows to keep all stock in peak health and optimal reproductive status.
  • Organized new stock arrivals by size, color and age to facilitate health examinations and breeding program.
  • Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
  • Herded 30-90 cattle to transport vehicles, fields and barns using specialized techniques for safety of animals.
Assistant Manager, 02/2010 - 08/2010
Wendy's Falls Church, VA,
  • Maintain Food & Labor Cost within budget for daily Sales.
  • Handle & resolve Guest complaints.
  • Ensure all Food Safety Regulations are met.
  • Assist General Manager with any duties requested.
  • Assist as cashier, line server, waitress, chef, grill cook, and baker when needed.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Supported sales management to optimize business development.
  • Trained team to deliver outstanding customer service, boosting customer satisfaction.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
Education and Training
ServSafe Certification: Restaurant Management & Culinary Arts, Expected in 2018
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GPA:
: , Expected in 2017
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GPA:
: Hospitality Accounting, Expected in 2017
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GPA:
: , Expected in 2017
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GPA:
  • ManageFirst: Controlling Food Cost
  • : , Expected in 2017
    -
    - ,
    GPA:
  • ManageFirst: Customer Service
  • : , Expected in 2017
    -
    - ,
    GPA:
    Hospitality Human Resources Management & Supervision: , Expected in 2016
    -
    - ,
    GPA:
    : Hospitality and Restaurant Management, Expected in 2016
    -
    - ,
    GPA:
    GPA: 2.0
    : Restaurant Management & Culinary Arts, Expected in 2016
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    - ,
    GPA:
    Diploma: General Education, Expected in 1995
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    Central High School - Springhill, FL
    GPA:
    Accomplishments
    • Apprenticeship from Commonwealth of Virginia in Cooking & Baking - April 2018 Equipment Experience Computer (Microsoft Office) Forklift Cash register/Regular & Touch screen Bobcat Point of Sale Machine Front End Loader Industrial Kitchen appliances Various Tractors Merichef & Chillblaster Laminator.

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    Resume Overview

    School Attended

    • Central High School

    Job Titles Held:

    • Administrative Assistant
    • Shipping Clerk
    • Farm Worker
    • Assistant Manager

    Degrees

    • ServSafe Certification
    • <li>ManageFirst: Controlling Food Cost</li>
    • <li>ManageFirst: Customer Service</li>
    • Hospitality Human Resources Management & Supervision
    • Diploma

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