Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Professional Summary
Dependable Person possessing excellent communication and time management abilities. Manages office supplies, and organizes correspondence. Methodical and detail-oriented individual with expertise in transcribing minutes, managing calendars and filtering emails. Organized Office Manager with over 6 years of experience in Customer service/Secretary/dispatcher field. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in Customer service. Offering these skills and strong work ethic.
Driven administrative assistant offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service.
Skills
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Work History
Administrative Assistant, 07/2019 to Current
Company Name – City, State
Company Name – City, State
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Prepared daily inventory and collection reports to assist business leaders with key decision making and strategic operational planning.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using excel and quickbooks.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Managed customer files and records for hundreds of clients and adhered to safety procedures to prevent breaches and data misuse.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Waitress, 02/2018 to 10/2020
Company Name – City, State
Company Name – City, State
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Prepared beverages and filled food orders for customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Home Caregiver, 03/2019 to 07/2019
Company Name – City, State
Company Name – City, State
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Developed rapport to create safe and trusting environment for care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained clean, safe and well-organized patient environment.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance when needed.
Delivery Truck Driver, 11/2018 to 02/2019
Company Name – City, State
Company Name – City, State
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Tracked time spent on assignments each day for productivity reporting.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Redirected shipments en route in response to customer requests.
- Delivered packages from distribution center to residential areas using self-developed routes.
- Optimized routes to maximize efficiency and scheduled service stops.
- Delivered packages on time while developing new routes with concern for both safety and weather.
- Enforced on-time shipment of products to create exceptional customer experiences.
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Education
High School Diploma: 06/2002
Harry S Truman High School - City
Harry S Truman High School - City
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Resume Overview
School Attended
- Harry S Truman High School
Job Titles Held:
- Administrative Assistant
- Waitress
- Home Caregiver
- Delivery Truck Driver
Degrees
- High School Diploma : 06/2002
