administrative assistant resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Successful Administrative professional skilled in supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in Word and Excel. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Reliable and enthusiastic Administrative/Secretary offering 30 years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 10-member staff. Dedicated Secretarial Assistant with over 30 successful years of clerical experience in busy office environments achieving great levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Word/Excel achieving high data output.

  • Order fulfillment
  • Recordkeeping strengths
  • Computer proficient
  • Spreadsheet management
  • Meeting arrangements
  • Mail distribution
  • Mail handling
  • Workflow planning
  • Supervising staff
  • Business correspondence
  • Policy and procedure modification
  • Travel planning
  • Human resource laws
  • English & Spanish Fluency
  • Recordkeeping
  • Attendance record management
Work History
Administrative Assistant, 08/2017 to 10/2018
Penske Automotive GroupWest Palm Beach, FL,
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Generated reports and typed letters in Word and prepared presentations in [Software] for maximum impact and results.
  • Maintained staff directory and company policy handbook for human resources department.
  • Monitored Superintendent's work calendar and scheduled appointments, meetings and travel.
  • Offered departmental administrative support.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Scheduled office meetings and client appointments for team of 18 professional Teachers & Board Members.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Principal Secretary, 06/2015 to 06/2017
Northern Michigan UniversityMarquette, MI,
  • Performed research to collect and record Student data.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed Principal and Academic School calendars to strategically coordinate meetings, appointments and events.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Created and implemented standard operating procedures for records handling.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Increased office efficiency by modernizing document organization systems and effectively implementing the best solutions.
  • Compiled yearly & monthly reports for program leaders.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Successfully completed special projects to exceed goals of both [Type] department and overall organization.
  • Drafted agendas, recorded minutes and created numberous documents for Staff meetings.
  • Effectively interacted with Staff and Principal in Weekly Staff meetings, took in-depth notes and disseminated minutes to all attendees.
  • Used Word to prepare various correspondence, reports and other written material.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Produced highly accurate internal and external letters and memoranda.
Principal Secretary, 07/2010 to 07/2015
Northern Michigan UniversityMarquette, MI,

Prepared Weekly & Monthly Reports, Invoices, Memos. Dicated parent/stidents conference. Prepaared yealy & monthly calendars. Answered Call Calls. Assisted our PEIMS Coordinator, Counselors in all areas needed. Prepaared Agendas for Weekly & Monthly Meetings with all Principal and Staff.

Associate of Arts: Psychology, Expected in to San Antonio College - San Antonio, TX

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Resume Overview

School Attended

  • San Antonio College

Job Titles Held:

  • Administrative Assistant
  • Principal Secretary
  • Principal Secretary


  • Associate of Arts

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