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Administrative Assistant Resume Example

Resume Score: 100%

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ADMINISTRATIVE ASSISTANT
Summary

Seeking a position in which my extensive experience will be further developed and utilized within your company.

Experience
United HealthcareApril 2016 to July 2017Administrative Assistant
Metairie, LA
  • Answer and direct phone calls
  • Organize and schedule meetings and appointments
  • Maintain contact lists
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Order office supplies 
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Provide information by answering questions and requests
Crescent City Physicians October 2013 to March 2016Medical Receptionist
New Orleans, LA

•Welcomes and greets all patients and visitors, in person or over the phones.

•Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.

•Responsible for keeping the reception area clean and organized.

•Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information.

•Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.

•Responds to patients', prospective patients, and visitor inquiries in a courteous manner.

•Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.

•Protects patient confidentiality.

Housing Authority of New OrleansMay 2011 to August 2013Administrative Assistant
New Orleans, LA
  • Planned meetings and prepared conference rooms.Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Created PowerPoint presentations used for business development.Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Created weekly and monthly reports and presentations.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
New Orleans Police DepartmentJanuary 2007 to October 2010Police Complaint Operator
New Orleans, LA
  • Receive emergency and non-emergency calls and messages from the public and respond to them appropriately.
  • Respond to these calls in the right manner and inform the concerned authorities immediately.
  • Dispatch agencies or units who can provide assistance to the right address after highlighting the importance of the situation.
  • Prioritize calls and dispatches based on their importance, and take the right decision.
  • Operate on police radio frequencies to monitor and coordinate various police activities and assignments.
  • Maintain knowledge of the location and the status of various security personnel.
  • Create accurate logs of all public communications that have been undertaken for the purpose of general safety of the people.
  • Provide information for investigative purposes by making use of data and information available in sensitive security databases.
  • Maintain files and records for cases that require assistance in the future.
  • Maintain confidentiality of all the information dealt with.
  • Submit progress reports on trainees, provide on-the-job training for police dispatchers and stay informed of all departmental regulations and procedures.
Education
Louisiana State University2006AccountingBaton Rouge, LA, United States
Warren Easton Senior High School2005High School DiplomaNew Orleans, LA
Technical Expertise

Office Equipment: Fax machines, photocopiers, videoconferencing, and general office equipment


Computer: Spreadsheets, word processing, database management, typing speed: 40 WPM


MS Office: Word, Excel and PowerPoint

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • United Healthcare
  • Crescent City Physicians
  • Housing Authority of New Orleans
  • New Orleans Police Department

School Attended

  • Louisiana State University
  • Warren Easton Senior High School

Job Titles Held:

  • Administrative Assistant
  • Medical Receptionist
  • Police Complaint Operator

Degrees

  • Accounting
    High School Diploma

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