administrative assistant resume example

•Welcomes and greets all patients and visitors, in person or over the phones.

•Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.

•Responsible for keeping the reception area clean and organized.

•Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information.

•Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.

•Responds to patients', prospective patients, and visitor inquiries in a courteous manner.

•Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.

•Protects patient confidentiality.

• Planned meetings and prepared conference rooms.Made copies, sent faxes and handled all incoming and outgoing correspondence.
• Created PowerPoint presentations used for business development.Organized files, developed spreadsheets, faxed reports and scanned documents.
• Created weekly and monthly reports and presentations.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

• Organized corporate events, including luncheons and dinners, conferences and special events
• Spearheaded negotiations with vendors and subcontractors to maintain event budgets
• Trained and supported cross-functional teams comprised of customer service, marketing, and sales teams
• Designed and maintained spreadsheets documenting vendor, facility and guest information
• Managed onsite facilities team comprised of catering services, audio-visual services, and housekeepers
• Maintained close communication with couples to achieve wedding goals and mitigate service issues
• Selected décor and event materials fitting clients’ requests and vision
• Maintained good customer relationships by maintaining contact via email and conference calls.