LiveCareer-Resume

administrative assistant resume example with 18+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
To obtain a position where I can contribute my extensive and various skills, experience, and strong work ethic.  Background in billing and collections, records management and maintenance and appointment setting. Desires a role in a Medical Insurance position.
Skills
  • Medical terminology expert
  • Records management professional
  • Hospital inpatient and outpatient records
  • Outpatient surgery coding specialist
  • Records maintenance professional
  • HCPCS Coding Guidelines
  • Familiar with commercial and private insurance carriers
  • Insurance and collections procedures
  • Understands insurance benefits
  • Composed and professional demeanor
  • Office management professional
  • Excellent problem solver
  • Resourceful and reliable worker
  • Close attention to detail
Work History
08/2012 to 03/2014 Administrative Assistant Savatree | Savannah, GA,
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Drafted biweekly time sheets for 5 executives and employees.
  • Organized all new hire, security and temporary paperwork.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Obtained signatures for financial documents and internal and external invoices.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Compiled annual recommendations for end of fiscal year budgets.
01/2012 to 08/2012 Office Manager Waste Connections | Smithfield, VA,

  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Coded inpatient charts at a rate of 15-20 per day.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Correctly coded and billed medical claims for DME clinic
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record 
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Verified patients’ eligibility and claims status with insurance agencies.
  • Prepared patient charts accurately and neatly for the DME clinic.
  • Diligently filed and followed up on third party claims.
10/2009 to 07/2010 Medicare Claims Representative 2 Fellas & A Big Vehicle | Broken Arrow, OK,

  • Facilitated successful internal and external audits through sound and thorough documentation.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Correctly coded and billed medical claims for all Medicare patients
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Verified patients’ eligibility and claims status with insurance agencies.
  • Diligently filed and followed up on third party claims.
  • Determined prior authorizations for DME needs
  • Researched questions and concerns from providers and provided detailed responses.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Maintained strict patient and physician confidentiality.
  • Conscientiously reviewed medical record information to identify appropriate coding based on CMS HCC categories.
11/2006 to 10/2009 HOUSEHOLD MANAGER The Mentor Network | Billerica, MA,
  • Managed household/family finances.
  • Maintained accurate schedules/records.
07/2005 to 11/2006 Dispatcher/Shift Supervisor Amarr Garage Doors | Richmond, VA,

  • Coordinated air ambulance flights for companies such as REACH.
  • Monitored air traffic control for all flights.
  • Responded accordingly in emergency situations.
  • Initiated rollout of new enterprise software solution for sales reporting.
  • Trained, coached and mentored staff of 4
04/2004 to 05/2005 Student Beacon Health System | Middlebury, IN,
  • Maintained daily assignments/met deadlines.
  • Independent study.
  • Gained essential knowledge of Health Sciences.
  • Maintained a 3.7 average
  • Graduated with an A.S. Degree in Health Sciences
09/2002 to 04/2004 Surgery Scheduler/Radiology Assistant St. Helena Hospital Clearlake | City, STATE,
  • Assisted radiology staff with procedures.
  • Chart management.
  • Coordinated schedules for all surgeries/procedures.
  • Conducted input of all daily surgery charges.
03/1999 to 07/2002 Purchasing Manager Oaklville Pump | City, STATE,
  • Responsible for purchasing/contracts.
  • Created procedure manuals for purchasing process.
  • Successfully implemented new technologies and process automations to encourage continuous improvement.
  • Facilitated successful internal and external audits through sound and thorough documentation.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
11/1993 to 11/1998 Pharmacy Technician Rite Aid | City, STATE,
  • Effectively resolved insurance rejections and other billing issues.
  • Managed drug and supply inventories.
  • Exhibited proficiency in IV and chemo compounding.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Compounded and repackaged medications, including unit-doses, topical medications and sterile products.
  • Regularly stocked shelves, rotated stock and checked for expired medications.
  • Performed technical processes required to dispense medications to patients.
  • Completed new and updated patient profiles, including lists of patient medications.
  • Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
  • Reconstituted oral liquids.
  • Receptively answered customer questions and helped locate desired items in the pharmacy.
  • Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
  • Correctly completed pharmacy paperwork, including daily and weekly reports.
  • Prepared medications such as emulsions, liquids, powders and ointments.
  • Hand counted control medications, measured liquids and reconstituted antibiotics.
Education
Expected in 2005 to to Associate of Science | Health Sciences Yuba College, Clearlake, CA GPA:
Health Sciences
Expected in to to Trained/Certified Pharmacy Technician Typing/74 WPM no errors | , , GPA:
Expected in Current to to Bachelor of Science | Criminal Psychology Patten University, On-Line, GPA:
  • Coursework in Health Sciences, including Chemistry, Physiology, and Biology
Expected in 1993 to to Vocational Certification | Pharmacy Technology Western Career College, San Leandro, CA GPA:
  • Emphasis in Psychology, with studies in Criminal Justice
Skills
ambulance, billing, contracts, Customer relations, Customer Service, delivery, Insurance, Purchasing, Technician, Answer phones, Typing, Vendor Relations

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Resume Overview

School Attended

  • Yuba College
  • Patten University
  • Western Career College

Job Titles Held:

  • Administrative Assistant
  • Office Manager
  • Medicare Claims Representative
  • HOUSEHOLD MANAGER
  • Dispatcher/Shift Supervisor
  • Student
  • Surgery Scheduler/Radiology Assistant
  • Purchasing Manager
  • Pharmacy Technician

Degrees

  • Associate of Science
  • Trained/Certified Pharmacy Technician Typing/74 WPM no errors
  • Bachelor of Science
  • Vocational Certification

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