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administrative assistant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Focused on high standards and teamwork to obtain optimal results. Thrive on new challenges and detail oriented. My work experience and education allow me to develop excellent interpersonal, communications,and organizational skills with staff and general public.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Employee training and development
  • Types 50-60 wpm
  • Results-oriented
  • Dedicated team player
  • Self-starter
  • Works independently with good decision-making skills
Accomplishments

Administration

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Payroll Assistance

  • Assisted with payroll preparation and entered data into cumulative payroll document.

Employee Management

  • Liaised with HR department to establish employee benefits, training, payroll and termination procedures.

Scheduling

  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Experience
04/2010 to Current
Administrative Assistant Unifi Chicago, IL,
  • Provides administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll.
  • Worked independently on projects requiring research and preparation of briefing charts and other presentation materials.
  • Maintain a close and highly responsive relationship to the day-to-day activities of the supervisor and staff.
  • Works fairly independently receiving a minimum of detailed supervision and guidance.
  • Performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.
  • Handles differing situations, problems, and deviations in the work of the office according to the supervisor's general instructions, priorities, duties, policies, and program goals.
  • Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed.
  • Screen telephone calls, visitors and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by appropriate staff member
  • Established and maintained automated and manual accounting records and inventory control duties.
  • Established and maintained automated and manual safety records and employee files.
  • Assisted in Internal Audits for Environmental Management System (EMS) and Installation Compliance
06/1999 to 04/2010
Production Control Clerk / Team Leader Xylem Inc. South Bend, IN,
  • Compiled and recorded production data for maintenance and modification operations.
  • Prepared and reported data from maintenance and inspection records, forms, documents, workbooks and time attendance records, following a prescribed recording procedures.
  • Calculated and analyzed such factors as cost accounting, man-hour expenditures, nonproductive time, production rates and statistical reports.
  • Wrote Production Reports based on data compiled, tabulated and computed, following prescribed formats.
  • Maintained files of production control data, forms and reports.
  • Prepared written work instructions and schedules based on established guidelines and priorities.
  • Charted production schedules and phased man-loading using charts and graphs based on compiled statistical data.
  • Overlooked and trained six employees on a daily basis.
  • Operated all aspects of SAMS-1 for U.S. Army Brigade.
  • Prepared and reported data using Wildcat Maintenance Management System (WMMS) following prescribed procedures.
  • Administrative and clerical duties to include answering phones, transferring employees, processing new and termed employees and filing.
  • Established and maintained automated and manual accounting records and inventory control duties.
  • Established and maintained automated and manual safety records and employee files.
11/1997 to 05/1999
Customer Service Representative Wal-Mart City, STATE,
  • Supervised and performed stock record and warehouse functions, stock receipts, storage, distribution and issuing.
  • Supervised two personnel.
  • Established and maintained automated and manual accounting records and inventory control duties.
  • Provided excellent communication and organizational skills.
  • Assisted customers with inquires, selections and special orders.
  • Processed cash, checks and credit card transactions.
  • Balanced register at end of shift and prepared daily reports.
Education
Expected in 2005 to to
Graduate of Bachelors of Science: Business Management
University of Maryland University College - ,
GPA:

Coursework in Human Resource Management and Business Administration


U.S. Department of Army: SAMS-1 certification operated approx. 3 years


WMMS Training Operated WMMS and WMMS Palm 6.5 years

Skills
  • Accounting
  • Administrative
  • Excellent communication
  • Customer service
  • Inventory control
  • Organizational skills
Additional Information
  • Issued Secret Security Clearance November 2002
Community Service

Volunteer, American Cancer Society, 2010

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Resume Overview

School Attended

  • University of Maryland University College

Job Titles Held:

  • Administrative Assistant
  • Production Control Clerk / Team Leader
  • Customer Service Representative

Degrees

  • Graduate of Bachelors of Science

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