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administrative assistant resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Human Resource Recruiter/ Executive Manager with six-year background in employee management, hiring, training and Millennial Onboarding. Highly detail-oriented and organized.
Highlights
  • Problem Resolutions
  • Organizational Development
  • Management
  • Budget Planning & Forecasting
  • HRIS Technology Solutions
  • Millennial Onboarding
  • Develop Orientation/Training Materials
  • Organization strategies
  • Talent acquisition
  • Employment Processing
  • HR Performance Enhancement
  • Strategic Planning
  • Workforce Planning
  • Resource Management
  • Microsoft Office 2010; Adobe Standard Microsoft Word, Excel, Power Point, and Microsoft Outlooks.
  • Proven leadership and administrative experience in a customer-centered, team-based work environment
  • Recruiting
  • Personnel records maintenance
  • New hire orientation
  • Exceptional interpersonal skills
  • Hiring and retention
Accomplishments

Revamped the orientation process for all new hires

Designed a standard survey for all employees
Experience
Administrative Assistant, 10/2014 - 09/2015
Savatree Greeley, CO,
  • Prepared a variety of materials such as interoffice communications, correspondence, requisitions, forms, statistics, curriculum projects, instructional materials, specifications and reports of a routine or special nature for our foster families
  • Arranged and scheduled a variety of meetings;  transcribed and distribute as directed
  • Maintained accurate and detailed calendar of events, due dates, and schedules related to the assigned department or program and its services to ensure proper tasks and activities occur as scheduled
  • Provide information by answering questions and requests
  • Set up interviews for licensing staff Recruit for foster families out in the community
  • Conducted the interviews for the licensing staff Contribute to team effort by accomplishing related results as needed
  • Organize and schedule training for the foster families.
  • Prepared reports from data compiled and records kept as it relates to the assigned work unit or program.
Human Resource Recruiter/Executive Manager, 07/2011 - 11/2014
S3 Industry Corp LLC City, STATE,
  • Answered employee questions during the entrance and exit interview processes.
  • Conducted telephone and onsite exit interviews for all employees. Selected and interviewed candidates for all available positions.
  • Created job descriptions to attract a targeted talent pool within the market wage range.
  • Assessed employee performance and issued disciplinary notices.
  • Helped training and development staff with all aspects of training coordination.
  • Assisted customer service with inbound and outbound calls regarding all HR inquiries.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Audited job postings for old, pending, on-hold and draft positions.
  • Created social media initiatives for new employee search strategies.
  • Organized employee schedules, department phone lists and business card orders.
  • Partnered with the IT department to create a streamlined onboarding process for new hires.
  • Maintained organization staff by establishing a recruiting, testing, and interviewing program;
  • counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
  • Establishing human resources objectives in line with organizational objectives.
  • Conducted staff meetings, and board meetings
  • Maintained professional relationships with colleges, universities and community college applicants.
  • Coordinated employee continuing education programs
  • Managed On-Boarding and new Hire orientation processes.
  • Developed policies, procedures, methods, and standards.
  • Maintained all posting job openings on multiple websites and developed job descriptions.
  • Provided contributing information, analysis, and recommendations to organization strategic thinking and direction.
  • Responsible for implementing comprehensive recruitment and training programs Provides guidance and support to local and field managers related to human resources policy interpretation and enforcement.
  • Developed training techniques for managers.
  • Scheduled trainings that complied with government regulations.
  • Performed all duties in professional, efficient and effective manner.
Lead Eligibility Specialist, 03/2011 - 07/2011
CBC Of Central FL Orlando City, STATE,
  • Provided Medicaid and Medicare claim services.
  • Successfully negotiated, team building exercises and performance management programs.
  • Conducted follow ups in order to strengthen program participation, retention and completion.
  • Established and managed client case file documentation keeping them up to date with accuracy.
  • Conducted excellent and timely assessment skills and intervention strategies.
  • Effectively communicated with clients in many stressful situation regarding Medicaid and insurance benefits.
  • Interviewed clients conducting pre-screenings for program eligibility, vocational funding, and a needs assessment for successful client advancement.
  • Effectively filled open positions.
  • Established a working supportive relationship with clients and collaborative social service agencies to ensure a continuum of services.
  • Ability to act decisively when necessary to protect client and inform management.
  • Developed and executed recruiting plans.
  • Coordinated and implemented college recruiting initiatives.
  • Maintain tracking and trending spreadsheets or databases related to receipts of eligibility.
  • Knowledge of the referral process and community resources available to support the needs of local families.
  • Used social media campaigns and blogs to gain awareness and funding for adoption programs.
Sr. Eligibility Specialist, 08/2009 - 03/2011
Family Services Of Metro Orlando City, STATE,
  • Conducted follow ups in order to strengthen program participation, retention and completion.
  • Successfully negotiated, team building exercises and performance management programs.
  • Established and managed client case file documentation keeping them up to date with accuracy.
  • Provided Medicaid and Medicare claim services.
  • Conducted excellent and timely assessment skills and intervention strategies.
  • Effectively communicated with clients in many stressful situation regarding Medicaid and insurance benefits.
  • Interviewed clients conducting pre-screenings for program eligibility, vocational funding, and a needs assessment for successful client advancement.
  • Established a working supportive relationship with clients and collaborative social service agencies to ensure a continuum of services.
  • Created and updated inquiries in the FSFN system.
  • Ability to act decisively when necessary to protect client and inform management.
  • Knowledge of the referral process and community resources available to support the needs of local families.
  • Used social media campaigns and blogs to gain awareness and funding for adoption programs.
Education
M.S: Management & Leadership/HR, Expected in March 2014
-
Strayer University - Orlando, Florida
GPA:
Status - Management & Leadership/HR
B.S: Information System Security Administration, Expected in December 2011
-
Strayer University - Orlando, Florida
GPA:
Status - Information System Security Administration
Certificate Millennial Onboarding August 2015 Business Succession Planning September 2015 Employee recruiting October 2015: , Expected in
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- ,
GPA:
Status -
Affiliations
Skills

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Resume Overview

School Attended

  • Strayer University
  • Strayer University

Job Titles Held:

  • Administrative Assistant
  • Human Resource Recruiter/Executive Manager
  • Lead Eligibility Specialist
  • Sr. Eligibility Specialist

Degrees

  • M.S
  • B.S
  • Certificate Millennial Onboarding August 2015 Business Succession Planning September 2015 Employee recruiting October 2015

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