Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Energetic Administrative Assistant with 14 years experience in high-level executive support roles. Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
Microsoft Office proficiency
Excel spreadsheets
Meticulous attention to detail
Results-oriented
Time management
Strong problem solver
Advanced MS Office Suite knowledge
Resourceful
Dedicated team player
Abstracting lease language
Draft Documents
Lotus notes proficiency
Strong interpersonal skills
Understands grammar
Proofreading
AR/AP
Mail management
Billing and coding
Accomplishments
Managed to maintain an occupancy of 95% or more.Maintained a leasing ration of 45% or more.Successfully leased apartments and processed application within 24-48 hours of receipt, in accordance with company guidelines.
Experience
07/2015 to 09/2015
Administrative AssistantUnifi – Gainesville, FL,
Handled high-volume incoming calls (50 to 60 daily) Had to resolve customer calls dealing with technical and property issues High knowledge of property management, Microsoft Office Suites including MS Word, Excel, PowerPoint and Outlook, in additional to internet search functionality Provided day-to-day operational support of programs, projects, and/or processes for the Property Operations team Assisted the property management team by collecting rent, tenant sales reports, preparing default letters, lease assignments and vendor contracts, etc Processed invoices, prepared check requests and point of contact for tenant allowance paperwork Provided general office support such as handling the mail, screening and directing calls, typing, filing, copying, faxing, making travel arrangements, scheduling appointments/events, ordering supplies, completing time-sheets and other forms Prepared correspondence, presentations, reports, spreadsheets, maintain databases, etc Performed other administrative related duties as assigned.
05/2015 to 07/2015
Legal ReceptionistRicoh Americas Corporation – New Albany, OH,
Administered all the guests and visitors coming to the office, ascertained the nature of their visit, and directed them to the appropriate personnel.
Scheduled appointment on the phone for individual personnel.
Maintained the multiple telephone lines, answered calls and directed them to the appropriate personnel or department.
Greeted all clients and visitors with courtesy, issued passes to the visitors and determined the nature of their visit.
Assisted the legal department by screening the callers for potential clients and transferring the line to the appropriate department.
Maintained a neat and clean reception area at all times, ensured there is ample security.
Managed the multiple phone lines according to the required procedures.
Scheduled all appointments and updated the calendar accordingly.
Prepared records for all the new clients and maintained it by regularly updating it.
Participated in various educational seminars and training to update knowledge.
Provided the necessary support to the clerical and administration staff.
2009 to 11/2013
Leasing AgentD.R. Horton, Inc. – Pataskala, OH,
Computes, classifies, and records numerical data to keep financial records complete and accurate for current and new leasing applicants based on marketing standards.
Managed to maintain an occupancy of 95% or more.
Maintained a leasing ration of 45% or more.
Prepare necessary legal documents for lease signing and evictions.
Maintain all account records and transactions including NSFs, rent allowances/increase, utility bills, collections, and debits and credits Prepare Ad Hoc reports for weekly, monthly, and quarterly financial and legal transactions.
Verify accuracy of all legal residential documents for submission and approval.
Responsible for ensuring that payments received from outside vendors are posted and applied to correct accounts and filed away accordingly.
Maintained an occupancy of 95% or more Maintained a leasing ration of 40% or more.
Successfully leased apartments and processed application within 24-48 hours of receipt, in accordance with company guidelines.
Quickly complete maintenance service request and call back work orders and check in with each resident to ensure the work order was completed and repaired correctly.
Post rental payments, security deposits, administration fees, and all other funds associated with resident move-ins.
Follow up and monitor all prospects and traffic through guest cards, via thank you cards, emails, telephone, traffic logs, and invitation to property functions.
And enter into Yardi software system daily.
Performs all activities related to apartment rentals, move-ins, and lease renewals by using effective selling techniques to close each sale and obtain the maximum occupancy.
Made sure all models and show units are kept in pristine condition.
Show and demonstrate apartments utilizing sales skills also demonstrate market ready product to close on prospects.
Accurately conduct periodic monthly market surveys, and physically shop competition for market rates to be submitted to the corporate office and ensure Fair Housing Laws are being followed.
Responsible for daily marketing through outreach marketing, updating banners, distribution of pamphlets/ flyers, and following up and monitoring advertisement effectiveness.
Knowledgeable of application information required screening process and polices regarding rentals.
Education
Expected in
High School Diploma: Southern Nash Senior High School - , GPA:
Skills
Customer Service, Data entry, Preparing invoices, Shipping and receiving
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