LiveCareer-Resume

administrative assistant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Verbal and Written Communication
  • Multitasking and Time Management
  • Document and File Management
  • Task Prioritization
  • Multi-Line Telephone Systems
  • Microsoft Office
  • Fast Learner
  • Data Entry
  • Customer Service
  • Administrative Procedures
  • Travel Coordination
  • Mail Routing and Distribution
Education
Applied Career Training Arlington, VA, Expected in 01/1997 Certificate : Medical Administrative Assistant - GPA :
Crossland High School Temple Hills, MD Expected in 06/1992 High School Diploma : - GPA :
Work History
Texas Roadhouse Holdings Llc - Administrative Assistant
Gainesville, FL, 08/2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Met with judges, lawyers and police officials to coordinate functions of court.
  • Prepared and distributed court orders, probation orders and sentencing information.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Maintained docket calendar and database for family court.
  • Prepared courtrooms for session by supplying courtroom with paper and pens, easels and electronic equipment.
  • Collected court fees and fines and recorded amounts collected in PACSS.
  • Answered telephone calls, to take messages and transfer calls to appropriate colleagues.
  • Searched files and contacted witnesses, attorneys and litigants to obtain information for court.
  • Maintained jury lists and issued jury summons.
Davita - Legal Recording Clerk
Costa Mesa, CA, 09/2020 - 08/2021
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
  • Communicated with customers to resolve common title issues.
  • Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
  • Maintained fiscal records and accounts.
  • Process E-flies daily, scanning and faxing legal document
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.


Bamberg County Chamber Of Commerce - Registrar of Deeds and Mortgages
City, STATE, 04/2019 - 09/2020
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Organized, sorted and checked input data against original documents.
  • Compiled data and reviewed information for accuracy prior to input.
  • Examined, categorized and sorted incoming documents.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Maintained physical and computer-based filing systems.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits.
MedStar Georgetown University Hospital - Medical Administrative Assistant
City, STATE, 05/1999 - 12/2018
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted insurance verification and preauthorizations and managed patient charts.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Maintained current and accurate medical records for patients.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Coordinated customer service, patient scheduling and billing.
  • Called patients to confirm scheduled appointments day in advance.
  • Enhanced office productivity by handling high volume of callers per day.
  • Converted paper charts into digital files and uploaded to EMR system.
  • Developed and managed accurate and confidential patient records.
  • Provided educational documents and pamphlets to patients.
  • Completed billing and coding duties to handle submitted claims.
  • Supported providers in outpatient medical office through coordinating administrative operations.
  • Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.
  • Advocated for patients through conversations with insurance representatives.
  • Scheduled surgeries for multiple surgeons and booked operating rooms.
  • Coordinated Doctors travel, meetings and appointments.


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Resume Overview

School Attended

  • Applied Career Training
  • Crossland High School

Job Titles Held:

  • Administrative Assistant
  • Legal Recording Clerk
  • Registrar of Deeds and Mortgages
  • Medical Administrative Assistant

Degrees

  • Certificate
  • High School Diploma

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