Energetic, hard-working individual looking to apply my education and experience to a job in the Business Administration field. Ability to function at a high level in a wide variety of settings while managing multiple employees. Expertise in billing and collections, cash flows management, and developing and implementing best practices to meet organizational objectives. Demonstrated team leadership skills that guide teams to achieve collections targets and foster long-term relationships with clients, vendors, and contractors to drive business initiatives.
Core Qualifications
Strong knowledge of Microsoft Office Suite
Data Entry
Excellent research skills
Organizational Planning
Team Leadership
Document management
Strong interpersonal skills
Excellent customer service skills
Education and Training
Bachelor of Science: Business Administration, Expected in 2017 Florida State College of Jacksonville - Jacksonville, Florida GPA: Coursework concentration in Human Relations, Statistics, Business Calculus, Project Management, Financial Management, Communications, Marketing
Associate of Arts: General Studies , Expected in 2013 Florida State College of Jacksonville - Jacksonville , Florida GPA: Associates degree in general studies program with emphasis on Business AdministrationCoursework in Personal finance, Psychology, Computer Information Systems, Business Law
High School Diploma: College Prep Courses , Expected in 2010 West Perry High School - Elliottsburg, Pennsylvania GPA: Honor Roll, College Preparatory Program, 4 Year Varsity Field Hockey player, 4 year Varsity Softball player, Varsity Club, Theatre Club Member
Professional Value Offered
Microsoft Word, Excel, Powerpoint, Access, Windows 95 / 98 / XP, Point of Sale Systems, Mac OS X, iOS
Work Experience
Administrative Assistant, 09/2016 to Current Cambria – San Francisco, CA,
Responsibilities include screening calls; managing
calendars; making travel, meeting and event arrangements; preparing reports and
financial data; training and supervising other support staff; and customer
relations.
Works closely with U.S.
Department of Housing and Urban Development, conducting home inspections,
followed by filling out numerous reports on my findings during the inspections.Answer and direct phone calls, organize and schedule appointments, write and distribute email, correspondence memos, letters, faxes and forms.
Created marketing brochures and postcards.
Scheduled tours for prospective tenants.
Conducted and hosted Open Houses.
Assist in the preparation of regularly scheduled reports, develop and maintain a filing system. Update and maintain office policies and procedures. Provide secretarial and administrative support to Real Estate Managers and take over their duties when they are not present. Effectively manage invoicing and outgoing payments.
Proficient in numerous software packages used for graphics
presentations spreadsheets and contact management.
Assisted and all aspects of management, including property services, tenant requests and dispatch tasks to Engineers.
Head Server/Bartender , 02/2013 to 08/2016 Palmer Donavin – Hebron, OH, Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. Answer customer inquiries and resolve issues promptly.Deliver exceptional, friendly, and fast service.Managed closing duties including restocking items and reconciliation of the cash drawers. Consistently adhered to quality expectations and standards.
Manager/Lead Barista , 04/2012 to 02/2013 Starbucks (Naval Air Station Jacksonville) – City, STATE, Reinforced and upheld operational policies and procedures for cash handling, safety, security, facilities maintenance, and inventory management.Maintained clean and organized workspace to optimize operations and enable partners to easily locate resources and products.Performed opening and closing duties of the entire coffee shop on a day-to-day basis
Night Shift Manager, 10/2006 to 04/2013 Subway – City, STATE, Supervised daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Recorded inventory and submitted inventory orders. Scheduled and supervised entire night shift staff. Maintained exceptional customer service to all customers. Performed data entry of all restaurant sales on a daily basis. Performed opening and closing duties on a day-to-day basis.
College Senior Project
Hospitality Industry / Hotel Manager My Senior Project has allowed me to shadow a hotel manager to gain inside experience of the day to day operations of major hotel chains. Learned the different computer systems used, how to be accountable for all guests, and how to effectively run a hotel to its full potential.
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