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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Objective

Enthusiastic, highly motivated nursing student eager to find an entry level job in a hospital that specializes in pediatrics.

Education
Bachelor of Science, Nursing, Expected in 09/2021
Chamberlain College Of Nursing - City
License, Cosmetology, 08/2010
Brillare Hairdressing Academy - Scottsdale - City, State
High School Diploma, 2009
Mesquite High School - City, State
Certifications
  • First Aid/CPR Certified, BLS American Heart Association
  • Crisis Prevention and Intervention Certified
  • Arizona Department of Safety Fingerprint Clearance Card
  • Six Sigma Certified
  • HIPPA Certified
  • OSHA Certified
Work History
Health Unit Coordinator, 05/2020 - CurrentCommon Spirit, Indianapolis , IN

As a Health Unit Coordinator at Valleywise Behavioral Health in Mesa, I consistently assist the nurses by receiving new patients, collecting medical records, ordering supplies, coordinating patient referral appointments, preparing for admissions, transfers & discharges of patients. My position enables the nursing staff to focus more on the medical needs of the patients, which in turn results in a higher quality of care in a demanding and fast paced environment.

  • Assembles patient charts for new admissions and enters admission orders and demographic data as needed to provide for timely and complete patient record for efficient patient care and financial processes.
  • Greets patients, families, visitors, and care team members to the unit; answers telephone and call lights as appropriate and responds to inquiries both in person and via telephone. Routes release of information requests to Health Information Management department.
  • Maintains and updates orders to chart; transfers charts with patient and discharge charts to Health Information Management department. Updates chart locator database to ensure ongoing accurate information.
  • Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.
  • Performs a variety of patient chart maintenance activities to provide for ready availability and accessibility to data; requests signatures on incomplete charts as required.
  • Receives, sorts, and delivers all unit mail, supplies, and inventory items; photocopies and files documents as requested to provide for efficient unit operations.
  • Uses pre-determined criteria for patient bed assignment; consults with Clinical Supervisor or designated unit staff as necessary to provide for efficient unit flow.
  • Handle all incoming calls, communicate with the dietary, social work, legal, housekeeping, IT, and facilities departments along with medical staff to ensure an organized work flow in a fast paced environment.
  • Take messages from doctors and family members.
  • Perform client intake procedures according to internal standards for all new admissions.
  • Provide support to healthcare professionals and work with patients dealing with behavioral problems.
  • Update patient files with current information about vitals, behaviors and other data relevant to psychiatric treatment planning.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.
  • Conducted rounds every 15 minutes to check on patients.
  • Searched resident belongings prior to and during stays.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Treated patients and families with respect and dignity.
  • Updated and submitted daily census reports to management.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
  • Carried laboratory specimens, results and charts to appropriate departments.
  • Supplied care instructions and educational materials to inform patients of care plan and next steps.
  • Completed paperwork and evaluation forms to document patient interactions.
  • Adhered to organization procedures and instructions to maintain safety.
  • Provided support and companionship to patients in need of assistance.
  • Reported patient requests, concerns, and other observations to staff.
  • Adhered to policies and procedures to promote hospital mission and vision.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Coordinated front office duties, including customer service, patient scheduling and patient phone calls.
  • Implemented Epic for digitizing and organizing medical records.
  • Organized patient files and streamlined operations to improve efficiency.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Coordinated patient scheduling and transportation for outpatient appointments.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Performs miscellaneous job related duties as requested.
Administrative Assistant, 03/2019 - CurrentCambria, San Antonio , TX
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Supported efficient meetings by organizing spaces and materials
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions
  • Coached new employees on administrative procedures, company policies and performance standards
  • Executed record filing system to improve document organization and management
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
  • Supported Chief Executive Officer through personal document management, calendar organization and collateral preparation for meetings
  • Created PowerPoint presentations for business development purposes.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
Hairstylist, 01/2019 - 07/2019Hair Club For Men And Women, Kew Gardens , NY
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Consistently received positive performance reviews from guests.
  • Determined appropriate hair treatments based on conditions and textures.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Sourced materials and props for photo shoots to enhance products and appearance of subjects.
  • Performed in-home services for elderly clients unable to travel to salon.
Server, 12/2016 - 09/2019The Clevelander Hotel, North Bay Village , FL
  • Provided high quality service to patrons in multiple establishments.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Hairstylist, 04/2011 - 11/2016Hair Club For Men And Women, Marlton , NJ
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Offered highly skilled and diverse salon services to daily customers, including cuts, color services and extensions.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Weighed lab samples and pigments to achieve proper color.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Completed safety training and certifications.
Volunteer Experience

Dentistry from the Heart

Volunteer, 2010

Helped assist practicing dentist in providing treatment to a large number of patients, including children, who attended the charity event for dental work. Sanitized instruments, put together take home bags for patients, educated the patients after treatment on healthy dental health practices.

Skills
  • Medical Records Management
  • Spreadsheet management
  • Process Optimization
  • Document Conversion
  • Multi-line Phone proficiency
  • Internal Communications
  • Sorting and Labeling
  • Faxing Paperwork
  • Collecting vitals
  • Knowledge of Medical Terminology
  • Data Entry, Filing, and Archiving
  • Project organization
  • Regulatory Compliance
  • Privacy and confidentiality
  • Meeting arrangements
  • Office administration
  • Patient Scheduling
  • Critical Thinking
  • Administrative support
  • Time management
  • OSHA compliance
  • HIPAA Compliance
  • Process improvements
  • Occupancy strategies
  • Activity monitoring
  • Coordinating patient transportation
  • Patient Assistance
  • Behavioral Health
  • Infection Control Understanding
  • Resource coordination
  • Documentation skills
  • MS Office
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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Resume Overview

School Attended

  • Chamberlain College Of Nursing
  • Brillare Hairdressing Academy - Scottsdale
  • Mesquite High School

Job Titles Held:

  • Health Unit Coordinator
  • Administrative Assistant
  • Hairstylist
  • Server

Degrees

  • Bachelor of Science , Nursing Expected in 09/2021
    License , Cosmetology 08/2010
    High School Diploma , 2009

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