Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
To build and pursue a career I enjoy. As well as broaden my work experience, further my knowledge and be able to utilize my varied skills to best benefit the company I will work for.
Skills
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Experience
02/2018 - CurrentAdministrative AssistantCenergy | Belle Chasse , LA
- Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
- Processed financial documents including contracts, expense reports and invoices.
- Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Set up and maintained physical and electronic filing systems.
- Performed complex administrative management of sensitive and confidential issues.
- Assisted with administrative tasks, including filing, answering phones.
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
- Maintained attendance records, taking note of staff vacation time, sick days and personal days.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
02/2016 - 01/2018Quality Control InspectorZynex Medical Inc | Marcy , NY
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Wrote detailed reports outlining performance, quality and defect rates.
- Completed and signed off on daily bottle count documentation for submission to management.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Monitored processes to avoid overloading and keep machinery functioning properly.
- Recorded production data in daily logs.
- Helped machine operators set up and tend equipment to complete runs.
- Inspected orders for accuracy by carefully reviewing products, packaging and labeling.
- Accomplished production goals by working with speed and accuracy.
- Weighed and measured products and materials to check compliance with specifications and regulations.
- Efficiently packaged bottled items, maintaining consistency to meet fulfillment deadlines.
- Examined final products to check conformance with quality and design standards.
08/2013 - 07/2015Inspection TechnicianCree Inc. | Riverside , CA
- Performed complete phone and tablet erasures and factory resets, debugged problems and refurbished devices.
- Removed damaged components, assessed faults and repaired or replaced with new parts.
- Checked cell phones for signs of fraud and compatibility with refurbishment.
- Kept full cell testing equipment calibrated to perform accurate service actions.
- Maintained thorough and accurate incident reports, service logs and inventory maintenance documentation.
- Utilize various tool: (MICROSCOPE,SCREW DRIVER,CHARGERS etc)
- Unlocked, and removed IT POLICY from numerous devices.
- Checked for quality on Cellphones , Tablets, and Laptops (up to 100 a day)
08/2009 - 07/2013Sales RepresentativeCavco Industries | City, State
- Created and implemented store displays, promoting sales and growth.
- Provided customers with recommendations to promote brand effectiveness and product benefits.
- Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
- Built positive and productive customer connections to drive consistent sales.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Reviewed account and service histories to identify trends and issues.
- Answered customer questions and addressed concerns, resulting in 80% reduction in complaint calls.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Education and Training
06/2006High School Diploma
Estancia High School | City, State
Estancia High School | City, State
Some College (No Degree)
Santa Ana College | City, State
Santa Ana College | City, State
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Resume Strength
- Word choice
- Length
- Strong summary
Resume Overview
School Attended
- Estancia High School
- Santa Ana College
Job Titles Held:
- Administrative Assistant
- Quality Control Inspector
- Inspection Technician
- Sales Representative
Degrees
- 06/2006 High School Diploma
Some College (No Degree)
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