Administrative Assistant Resume Example Cue Industries LLC

ADMINISTRATIVE ASSISTANT

Summary

To build and pursue a career I enjoy. As well as broaden my work experience, further my knowledge and be able to utilize my varied skills to best benefit the company I will work for.

Skills

Payment processing
Retail sales
Customer service
Quality control
Multi-line phone systems
Excel spreadsheets
QuickBooks
Faxing, scanning, printing documents
Sensitive material handling
Mail management
Invoicing and billing
Meticulous and organized

Organization skills
Open and clear communicator
Listening skills
Administrative skills
Email and telephone decorum
Fluent in English and Spanish
Office supply purchasing
Microsoft Office
Hospitality services
Recordkeeping
New hire orientation

Experience

02/2018 - CurrentAdministrative AssistantCue Industries LLC | Santa Ana, CA

Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Processed financial documents including contracts, expense reports and invoices.
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Set up and maintained physical and electronic filing systems.
Performed complex administrative management of sensitive and confidential issues.
Assisted with administrative tasks, including filing, answering phones.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.

02/2016 - 01/2018Quality Control InspectorCue Industries LLC | Santa Ana, CA

Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Wrote detailed reports outlining performance, quality and defect rates.
Completed and signed off on daily bottle count documentation for submission to management.
Set up and operated production equipment according to daily work orders and safety procedures.
Monitored processes to avoid overloading and keep machinery functioning properly.
Recorded production data in daily logs.
Helped machine operators set up and tend equipment to complete runs.
Inspected orders for accuracy by carefully reviewing products, packaging and labeling.
Accomplished production goals by working with speed and accuracy.
Weighed and measured products and materials to check compliance with specifications and regulations.
Efficiently packaged bottled items, maintaining consistency to meet fulfillment deadlines.
Examined final products to check conformance with quality and design standards.

08/2013 - 07/2015Inspection TechnicianFull Circle Wireless | Foothill Ranch, CA

Performed complete phone and tablet erasures and factory resets, debugged problems and refurbished devices.
Removed damaged components, assessed faults and repaired or replaced with new parts.
Checked cell phones for signs of fraud and compatibility with refurbishment.
Kept full cell testing equipment calibrated to perform accurate service actions.
Maintained thorough and accurate incident reports, service logs and inventory maintenance documentation.
Utilize various tool: (MICROSCOPE,SCREW DRIVER,CHARGERS etc)
Unlocked, and removed IT POLICY from numerous devices.
Checked for quality on Cellphones , Tablets, and Laptops (up to 100 a day)

08/2009 - 07/2013Sales RepresentativeMetro PCS | Costa Mesa, CA

Created and implemented store displays, promoting sales and growth.
Provided customers with recommendations to promote brand effectiveness and product benefits.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Built positive and productive customer connections to drive consistent sales.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Answered customers' questions and addressed problems and complaints in person and via phone.
Evaluated customer account information to assess current issues and determine potential solutions.
Reviewed account and service histories to identify trends and issues.
Answered customer questions and addressed concerns, resulting in 80% reduction in complaint calls.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.

Education and Training

06/2006High School Diploma
Estancia High School | Costa Mesa, CA

Some College (No Degree)
Santa Ana College | Santa Ana, CA

Resume Overview

Companies Worked For:

Cue Industries LLC
Full Circle Wireless
Metro PCS

School Attended

Estancia High School
Santa Ana College

Job Titles Held:

Administrative Assistant
Quality Control Inspector
Inspection Technician
Sales Representative

Degrees

06/2006 High School Diploma
Some College (No Degree)

Administrative Assistant Resume Example

Resume Score: 80%

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