Efficient healthcare provider with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Typed patient data into computer system using Eaglesoft or Dentrix while following privacy laws and maintaining high level of accuracy. Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate. Discussed relevant treatment plans. Received, recorded and addressed incoming and outgoing communication via telephone and email. Coordinated front office duties, including customer service, patient scheduling and billing. Maintained office supplies inventory by checking stock and ordering new supplies as needed. Coordinated patient scheduling, check-in, check-out and payments for billing. Handling patient inquiries.
Managed all Invisalign cases including ordering trays, preparing and discussing directions with patients, scanning each patient with iTero.
Handling all patient inquiries over the phone. Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads. Verified insurance. Typed patient data into computer system using Eaglesoft or Dentrix while following privacy laws and maintaining high level of accuracy. Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate. Educated patients on postoperative care, including how to protect dental work and boost healing. Booked appointments for patients. Prepared patient X-rays and images for review by dentist. Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage. Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions. Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns. Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections. Educated patients on postoperative care, including how to protect dental work and boost healing. Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures. Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse. Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads. Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage. Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons. Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions. Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals. Monitored, tracked and conveyed important patient information to health care staff to help optimize treatment planning and care delivery. Obtained client medical history, including medication information, symptoms and allergies. Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking. Assisted with patient transfer and ambulation. Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms. Provided total hygiene care to patients per shift by assisting with skincare, bathing and toileting. Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient. Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment. Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook. Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing. Kept accurate records of patients' care, condition and progress.
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