SEARCH

Administrative Assistant Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
AB
ADMINISTRATIVE ASSISTANT
Summary

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for all professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills
  • Typing, Cash handling, customer service, phone calls, paperwork (6 years), Administrative Assistant,
  • Payroll
  • Administrative Assistant
  • Administrative duties
  • Cable
  • Cash handling
  • Clients
  • Customer service
  • Drivers
  • Faxing
  • Financial
  • Firing
  • Hiring
  • Human Resources
  • Payroll
  • Scanning
  • SSI
  • Phone
  • Troubleshooting
  • Typing
  • Managing office supplies
  • Microsoft
  • Transporting files
  • Directing visitors
  • Records management systems
  • Cash deposit preparation
  • Phone call answering
  • Human Resources Management (HRM)
  • Staff motivation
  • Bookkeeping
  • Administer training modules
  • Deadline-oriented
  • Schedule management
Experience
06/2018 - 01/2020Administrative AssistantEvergreen Life Services | Madisonville, KY
  • I am in charge of all administrative duties including Human Resources and financial responsibilities for the community we serve.
  • I am in charge hiring and firing of all staff, making employee files and keeping all information updated and accurate.
  • I also am in charge of making sure our clients bank accounts that are funded by SSI, are balanced and all of their bills are paid.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Coordinated meetings with other department managers and served as main liaison between department heads and executives.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
01/2016 - 09/2016TellerUS bank | Hanson, KY
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Adhered to regulatory and company security and audit procedures.
  • Served approximately 20 customers each shift, remaining composed and professional even in high-stress situations.
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Maintained confidentiality of bank records and client information.
  • Processed treasury, tax and loan payments.
  • Delivered prompt, accurate and excellent customer service.
  • Maintained accurate teller drawer to handle all customer bank transactions.
  • Directed specific questionsto appropriate branch personnel.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Processed 20 cash withdrawals per 8 hour daily shift accurately and efficiently.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Processed cash withdrawals.
  • Warmly welcomed customers and offered pleasant service during entire transaction.
  • Verified amounts and integrity of every check or funds transfer.
  • Examined checks for identification and endorsement.
09/2011 - 12/2013Sales RepresentativeTime Warner Cable | Madisonville, KY
  • Met with current customers on frequent basis to check on satisfaction and propose new offerings.
  • Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
  • Implemented sales plans for classified newspaper advertising by identifying and calling on prospects.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Improved profitability and pipeline with multiple marketing channels and sales strategies.
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
  • Monitored customer order process and addressed customer issues.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
01/2009 - 01/2011Customer Service RepresentativeLandstar System Inc/ Interlink Leasing LLC | Madisonville, KY
  • I was in charge of handing tractor/trailer truck drivers applications to be leased to drive with Landstar Ligon Systems.
  • I would call and verify employment, set up drug screens, and make sure all paperwork was completed for each truck driver to be able to work for Landstar.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Answered 50+ inbound calls per day and directed to designated individuals or departments.
Education and Training
Associates: business
Madisonville Community College | Madisonville, KY
Certificate: Master Aesthetician
Austin's Beauty College, Inc. | Clarksville, TN
Activities and Honors

Member of the ASCP (Associated Skin Care Professionals)

Maintained a 94% GPA and 99% attendance during my Esthetics Education

Additional Information
  • Authorized to work in the US for any employer
Certifications

Dermaplaning certified

Barbicide certified

Norvelle Sunless Tanning certified

COVID-19 Milady Infection Control certified

Esthetics

I am currently an Esthetics student at Austin's Beauty College in Clarksville, Tennessee. I am an inspiring makeup artist with an esthetics background. I am on track to earning my Esthetics License in Tennessee in July of 2020. I am skilled at facials, waxing, and makeup artistry. I am looking for an amazing opportunity to further my skills in the esthetics field.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Evergreen Life Services
  • US bank
  • Time Warner Cable
  • Landstar System Inc/ Interlink Leasing LLC

School Attended

  • Madisonville Community College
  • Austin's Beauty College, Inc.

Job Titles Held:

  • Administrative Assistant
  • Teller
  • Sales Representative
  • Customer Service Representative

Degrees

  • Associates : business
    Certificate : Master Aesthetician

Similar Resumes

View All
Principal-Administrative-Assistant-Administrative-Assistant-resume-sample

Principal Administrative Assistant Administrative Assistant

Solar Turbines Incorporated

Houston, Texas