Administrative Assistant Resume Example Proactive MD

ADMINISTRATIVE ASSISTANT

Summary

Dedicated professional looking to bring 8+ years of healthcare & administrative experience into a new environment. Eager to learn and demonstrate a willingness to work hard, doing my very best to go above and beyond in each task. I bring the ability to adapt quickly, and a positive attitude to each new day, always preparing for whats to come.

Skills

Skilled & proficient in data entry, and maintaining accurate records
Mental Health & Substance abuse education
Several years of customer service experience & satisfaction

Dedication to safety practices, company policies, & procedures
Excellent communication skills via in person or through telephone communication
Very organized, & able to multitask while maintaining deadline expectations

Experience

Proactive MD | Lafayette , INAdministrative Assistant07/2019 - Current

Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Assisted with referrals and prepared medical records for patients.
Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.
Collected patient intake information & verified insurance for patients each day.
Organized and managed all medical supplies to ensure office was properly stocked.
Scheduled appointments for patients via phone and in person.
Prepared patients' medical charts and ensured patient filled out paperwork accurately and in full.
Registered patients and scheduled appointments.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Contacted pharmacies to submit and refill patients' prescriptions.
Ensured patient confidentiality by making sure health information was secured.
Called in prescription refills for patients.
Maintained confidentiality of records relating to clients' treatment
Educated patients about medications, procedures and physician's instructions.

Franciscan Health Lafayette East | Lafayette , INPatient Care Technician & Unit Secretary 02/2018 - 03/2019

Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Recorded observations and baseline measurements to maintain accurate medical records.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Documented patient intake and dietary requirements and assisted with feeding.
Improved patient care, safety and compliance by partnering with nurses.
Delivered outstanding care based on physical, psychological, educational and related criteria for wide range of patients with different needs.
Assisted elderly patients with essential ambulatory care for transport to and from facility.
Supported nurses in daily patient care activities by taking vital signs & documenting patient observations.
Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems.
Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Kept unit well-stocked and efficient with necessary medical supplies.
Secured qualified assistance for patient emergencies to optimize outcomes.
Responded promptly to patient call lights to provide physical and emotional support.
Monitored and charted fluid intake and output to stay current on patient conditions.
Collected lab specimens in adherence with safety protocols for patient tests.
Assisted with patient admission, discharge and transfer to maximize facility efficiency.
Provided personal nursing assistance in pre- and post-operative situations.

US Department Of Veteran Affairs | Danville , ILCertified Nursing Assistant & Medical Records Tech01/2015 - 03/2018

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Provided nursing assistance to residents in 30 bed acute care facility.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Documented activities and recorded information in EMR system.
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Provided personal nursing assistance in pre- and post-operative situations.
Collected specimens, monitored vitals and maximized patient comfort.
Documented patient intake and dietary requirements and assisted with feeding.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Maintained electronic medical records for all clients
Determined and implemented techniques to improve medical records retrieval process.
Set up patient charts and documented information in various company softwares.
Entered patient insurance, demographic and health information into software and confirmed records.
Verified record copies before handing each over to check for and remove unnecessary details.
Pulled patient records and transferred information to appropriate parties.
Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
Increased team efficiency by implementing scanning & sorting process improvements.
Disseminated information to correct department, individual or outside location.
Made appropriate interventions by reading and interpreting medical records

Education and Training

Seeger Memorial Jr-Sr High School | West Lebanon, INHigh School Diploma05/2011

Danville Area Community College | Danville, ILSome College (No Degree) in Nursing

NHC of Dickson | Dickson, TNLicensed Nursing Assistant 04/2013

Resume Overview

Companies Worked For:

Proactive MD
Franciscan Health Lafayette East
US Department Of Veteran Affairs

School Attended

Seeger Memorial Jr-Sr High School
Danville Area Community College
NHC of Dickson

Job Titles Held:

Administrative Assistant
Patient Care Technician & Unit Secretary
Certified Nursing Assistant & Medical Records Tech

Degrees

High School Diploma
Some College (No Degree) in Nursing
Licensed Nursing Assistant

Administrative Assistant Resume Example

Resume Score: 80%

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