administrative assistant resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated and organized Administrative Assistant with 25+ years experience. Progressive thinking, resourceful and drive. Hardworking within a team or individually team-player with expertise in Administrative support to Senior Administration. Responsible, flexible, punctual and productive professional when working with little to no supervision.
Skills
Expense reports, Research
Administrative Office Support: Filing, Multi line phones, Scheduling, Conference calls
Zoom, Teams, Slack
Bookkeeping
Time management
Communication (verbal and written)
Operations, Project tracking
Attention to detail, Flexibility, Organized
Good judgement and maintain strict confidentiality
Quick thinker, Problem solver, Interpersonal skills
Travel arrangements
Event planning and preparation
Advanced MS Office Suite
G-Suite
Administrative Support Experience
Registration Support
Writing
High-Quality Customer Service
Proofreading
Data Entry
Tech Support
Team Meetings
Service Delivery
Education
Penn Foster Career SchoolScranton, PAExpected in 10/2024 ā āA.A:Business Management - GPA:
Aberdeen High SchoolAberdeen, MDExpected in 05/1994 ā āHigh School Diploma: - GPA:
Work History
Granite Construction Inc - Administrative Assistant Remote - Custer, SD, 09/2016 - Current
Maintained office filing system of over 1600 students
Offered technical support and troubleshoot issues to enhance office productivity
Updated spreadsheets and databases to track, analyze and report on student data
Managed schedules, calendars
Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability
Edited documents to improve accuracy of language, flow and readability
Scheduled office meetings and client appointments for staff teams
Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs
Assist with filing, report preparation, research, data entry and other office duties as needed
Provided excellent customer service to those of diverse backgrounds and personalities
Maintained confidentiality with professionalism when talking with staff, and students
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
Generated reports and typed letters in Word and prepared PowerPoint presentations
Utilized excellent verbal and communication skills when assisting high level administration and school community
Creating and composing transcribing correspondence and documents
Assisted with planning and supporting events and meetings
Managed and tracked daily activities of high level administrators as well as other Administrative Support Specialist
Identified and implemented changes in office processes to streamline productivity while utilizing time wisely
Training, mentoring and providing instructional support to new Administrative Support Specialist
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management
Restocked supplies and submitted purchase orders to maintain stock levels
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Scheduled office meetings and client appointments for staff teams
Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
Generated reports and typed letters in Word and prepared PowerPoint presentations
Offered technical support and troubleshot issues to enhance office productivity
Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding
Screened up to 50 visitors daily and issued badges to maintain safety and security.
Granite Construction Inc - Day Care Business Owner Remote - Denmark, SC, 07/2008 - 09/2015
Maintained accurate accounting of tuition and operating reports
Modernized instructional plans and educational approaches to enhance student learning of up too 12 students
Stayed current on codes and guidelines to maintain compliant program operations in Maryland
Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs
Developed budget for center and established controls to adhere to budget
Maximized occupancy of building to achieve return on investment
Attended professional meetings and conferences to maintain and improve professional competence
Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards
Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications
Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review
Maintained high-quality child care standards based on developmentally appropriate practices
Monitored students' progress and provided students and teachers with assistance in resolving problems
Reviewed curriculum to evaluate success and recommend and implement changes
Articulated center's mission to stakeholders to solicit support in realizing mission
Assisted clients with daily living needs to maintain self-esteem and general wellness
Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing
Transported individuals to events and activities, medical appointments and shopping trips
Defined testing protocols, quality assurance initiatives and clinic policies and procedures
Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
Harford Community College - Administrative Assistant City, STATE, 05/2005 - 06/2008
Restocked supplies and submitted purchase orders to maintain stock levels
Answered multi-line phone system, routing over 50 calls daily delivering messages to staff and greeting visitors
Executed record filing system to improve document organization and management
Confirmed appointments, communicated with clients and updated client records
Answered central telephone system and directed calls accordingly
Managed multiple tasks and met time-sensitive deadlines
Resolved customer problems and complaints
Maintained confidentiality of information regarding clients and company
Provided callers with address, directions, company website and related information
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Sorted, received and distributed mail correspondence between departments and personnel
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
Kept reception area clean and neat to give visitors positive first impression
Provided clerical support to company employees by copying, faxing and filing documents
Troubleshot copy machines and printers and scheduled service as needed.
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