Well-rounded background in human resources, training, safety, operations and consumer affairs.
*Excellent experience developing and implementing a variety of corporate programs, including those that must comply with corporate, state, or federal agency guidelines.
Administrative Assistant11/2012 to 04/2016State of DEWilmington, DE
Responsible for reading or becoming familiar with and adhere to all policies, standards, rules and regulations of DOL and the Division Served on team that created short- and long-term department objectives in accordance with company goals.
Entering and up-dating the flowing data programs in the QC SPARC System, TPS, DCA, BQC and DCI data items New Investigative Assignments Update Cases Maintenance of all facility personnel files and auditing same for required training hours, updating professional certification, compliance with host agency requisites and compliance with contract Create and type reports and letters as required by the director.
Follows-up on completed cases to assure overpayment set-ups and supplemental processed and then give completed case to the QC Manager or Senior QC Auditor Prepare preliminary case folders.
Retrieves data on payment universes and weekly case sample from the IBM Mainframe Maintains and updates resident clients records/documents in chart Updates the QC Data Analyst in reviewing printouts to determine the accuracy and consistency of the material; and backs up data Maintain and update the following, assist with the Employer Address files, Comp-time Reports, QC Batch Book, Spreadsheet on Case Pending, Corrective Actions, Spreadsheets on Pending pay authorizations-to be developed.
Administrative Assistant10/2007 to 02/2012HRYCI and Smyrna Correctional InstWilmington, DE
Organization of all clinical records and program material as required Served on team that created short- and long-term department objectives in accordance with company goals.
Assists program director in assessing and evaluating need for office supplies and material and supervises the cost effective purchase, delivery and distribution of required materials Maintenance of all facility personnel files and auditing same for required training hours, updating professional certification, compliance with host agency requisites and compliance with contract Create and type reports and letters as required by the director.
Schedule and coordinate all necessary meetings, interviews, and functions using word/excel.
Preparation and submission of all treatment and educational outlines, lectures and handouts Provide counseling to clients family or significant others as requested by the supervisor or Correctional Staff Maintains and updates resident clients records/documents in chart Meets with assigned resident clients as necessary Record keeping and daily clinical charting as required by CEC/DOC program model and requirements or as requested by DOC Primary counseling to clients family or significant others as requested.
Secretary08/2005 to 10/2007Chester Community Charter SchoolChester, PA
Kept a track log for parent conferences.
Typed and sent out all necessary letters for students and teachers.
Account of all student and staff attendances Responsible for all deliveries and distributing mail Schedule parent conferences Set up an appointments as needed on a daily basis Prepared quarterly reports, graphs, and quality assurance grids the students/teachers.
Coordinate all meetings and functions as necessary.
Received all currencies for school functions and account for them Other duties as assigned by the Principal/Assistant Principal.
Secretary01/2001 to 06/2005Christiana Care VNANewark, DE
Handled all incoming and outgoing calls Handled all currency received in the office and processed payments Experience in applying laws, rules, regulation, standards and policies.
Research all client, provider and patient history and inquiries for insurance purposes.
Maintained physician calendars Maintaining committee meetings Schedule appointments for patients/surgery Schedule trips Compiled, analyzed and prepared a variety of statements and reports necessary Responsible for all documents/letters for patients Performed all duties as requested by the Office Manager or Director.
Administrative Assistant IIAmeriHealth Caritas Family of CompaniesPhiladelphia, PA
Administratively supports the Director of Utilization Management Performs varied administrative duties inclusive of handling correspondence, maintaining calendars, scheduling meetings.
Prepares moderate to complex letters and memos, prepares a variety of reports, gathers and summarizes data using appropriate software applications.
Documents and organizes all important information to enable accessibility by senior manager.
Ensures daily operation processing is working effectively; anticipates problems and initiates administrative controls as necessary.
Works with specialized assignments of a highly confidential level.
Answers phones, make travel arrangements for meetings and conferences.
Transcribe meeting minutes from dictation machine.
Address questions and provides general information regarding department services.
Plans, organizes and secures necessary resources or services for meetings and conferences.
Organizes and maintains filing and records retrieval system; follows up on pending matters.
Ensures all correspondence is correctly catalogued and filed.
Receives and distributes mail; ensures outgoing mail is appropriately prepared for external delivery.
Assesses office supplies and other purchase orders, monitors usage and coordinates with vendors.
May coordinate supply purchases, inventory control and restocking levels.
Monitors department budget ensuring all expenditures comply with approved budget.
Substantial understanding of general administrative procedures.
Adept in the application of concepts, practices and techniques.
Applies advanced skills in the utilization of office practices and procedures, department services, techniques and software usage appropriate to assigned area.
Provides a thorough understanding of organizational programs and procedures.
Develops solutions to a variety of problems of moderate scope and complex issues.
Maintains balance of productivity, quality and timeliness of job duties.
Creates and supports an environment which fosters teamwork, cooperation, respect and diversity.
Establishes and maintains positive communication and professional demeanor with KMHP employees and clients at all times.
Demonstrates and supports commitment to corporate goals and mission.
Certificate in Typing -Goldey Beacom, Power Point - DSAMH, Accounting- Del Tech
Proficient in Microsoft1989Office Accumulated 56 credit hours in Business (Livingstone College)
Department of Labor
Accounting, administrative, administrative duties, Schedule appointments, agency, auditing, balance, Book, budget, conferences, counseling, credit, client, clients, Data Analyst, delivery, DCA, dictation, filing, graphs, insurance, inventory control, letters, Director, IBM Mainframe, materials, meetings, excel, mail, Office, Power Point, word, Works, Monitors, Office Manager, organizational, personnel, policies, quality, quality assurance, reading, Record keeping, Research, scheduling, Spreadsheets, Spreadsheet, SPARC, supervisor, surgery, teamwork, phones, TPS, make travel arrangements, Typing, type