Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting. Organized lends systematic approach and more than 3 years of experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties, including invoicing, researching chargebacks and reconciliations. Superior WPM typing speed and diverse software proficiency.

  • Sales plan implementation
  • Labor relations
  • Check processing
  • Transporting files
  • Data entry documentation
  • Mail management
  • Excel spreadsheets
  • Accounting skills
  • Memo preparation
  • Employee training and development
  • Microsoft
  • Flexible
  • Spreadsheet development
  • Phone call answering
Administrative Assistant, 09/2020 to Current
IntertekTampa, FL,
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed building access by supplying key cards to employees and visitors.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
Lead Concierge, 08/2019 to Current
Aimbridge HospitalityDavenport, IA,
  • Managed transportation arrangements to and from airport, train station and local events for visitors.
  • Worked closely with guests such as celebrities or VIPs and always showed extreme professionalism and respect for personal privacy.
  • Contacted previous visitors and potential guests through emailed newsletters with information on events and happenings to build strong clientele base.
  • Updated front desk's concierge book to maintain most relevant visitor information.
  • Briefed hotel staff and guests on security policies and procedures to promote safety and visitor confidence.
  • Prepared invoices for guests, delivering to rooms on day of check-out and answering follow-up questions.
  • Scheduled deliveries of various items including flowers, gifts, and balloons and made guest reservations for spa services and dining.
Comfort Keepers , 04/2016 to 06/2018
Chi HealthSugar Land, TX,
  • Planned optimal meals based on established nutritional plans.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored and reported clients' progress.
  • Administered necessary medications as directed by care plan.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Furnished personal care to clients within private home settings and championed patient independence and well-being.
  • Engaged with patients through participation in a activity, which helped boost mood and improve overall memory.
  • Improved patient outlook and daily living through compassionate care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
Behavioral Therapist, 10/2015 to 02/2018
Pine Grove Youth AcademyCity, STATE,
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Delivered seamless care, minimizing misuse and diversion through close collaboration with peers.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
  • Gathered information from families and social services agencies to inform development of treatment plans.
  • Administered psychotropic drugs and other medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Education and Training
High School Diploma: , Expected in 06/2004
Lugoff-Elgin High School - Lugoff, SC

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Resume Overview

School Attended

  • Lugoff-Elgin High School

Job Titles Held:

  • Administrative Assistant
  • Lead Concierge
  • Comfort Keepers
  • Behavioral Therapist


  • High School Diploma

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