administrative assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am skilled on many levels and find myself to be dedicated as an administrative professional with excellent office management and housing experience. Solid technical abilities include but not limited to; Microsoft Office, website updating, social media. I've had experience in many different software, database and lead management programs over the course of my career and I’m confident in my ability to learn any necessary programs as they pertain to this position. I have passion and compassion for the senior population and enjoy working with staff as well as the many family members that become part of the PHS family.

Strength Finder; Consistency, Harmony, Restorative, Empathy, Adaptability

  • Data entry documentation
  • Back office operations
  • Recordkeeping and bookkeeping
  • Excel spreadsheets
  • Accounting skills
  • PC proficient
  • Technologically savvy
  • Sensitive material handling
  • Timeline PlJessicaing and Management
  • Microsoft
  • Operational processes
  • Organization and efficiency
  • Multitasking and prioritization
  • Resourceful
  • Event coordination
  • Professional and polished presentation
  • Database entry
  • Administrative operations
Administrative Assistant, 09/2020 to Current
Salvation Army UsaMankato, MN,
  • Managed office duties, including answered phones to direct callers, schedule appointments and provide general office information.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Monitored scheduling and event coordination, such as Church Community Life Group celebrations and training, including marketing these events to the website and social media, acquiring venues, developing guest lists and organizing catering services.
  • Maintained appointments, events and scheduled meetings using Outlook calendar for Senior Pastors and other department heads.
  • Created and monitored detailed spreadsheet to track all community group data to generate reports and keep management informed of important trends.
  • Maintained and updated congregate information into Community Church Builder program.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
Main Receptionist/Administrative Receptionist, 09/2012 to 08/2021
Marcus And MillichapMiami, FL,
  • As the Administrative Receptionist, my primary position was to oversee all tasks associated with the front desk operations.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Managed office duties, including office supply inventory, ordering materials, organizing workspaces, answering emails and making phone calls.
  • Delivered exceptional customer service through direct communication with residents, families and team members.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Managed all billing entries and final rent statement preparations on a monthly basis, including the process of departmental accounts payable and receivable.
  • Assisted with basic accounting functions, including reconciling company credit card, petty cash and expense reports.
  • Oversaw company database and verified accurate updates and proper file management.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Provide administrative support to our team of personnel from Campus Administrator to our Culinary Director, and everyone in between.
  • Manage and scheduled a small staff of part-time receptionists, assisted with payroll preparation and entered data into cumulative payroll software.
  • Controlled building access by supplying key fobs to employees and visitors through the Key Scan program.
  • Assisted with special projects supporting sales and marketing campaigns.
Licensed Real Estate Assistant, 12/1997 to 12/2010
Re/Max OfficesCity, STATE,
  • Real Estate - Answered multiple phone lines in an extremely busy real estate office.
  • Responsible for accurate and timely monthly entry of accounts receivable for 150+ agents.
  • Listing input into the Multiple Listing Service database.
  • Scheduled home viewings with potential buyers.
  • Answered phone calls and emails from potential and existing customers.
  • Followed up with prospects throughout sales processes to offer assistance.
  • Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
  • Scheduled appointments and office visits, prepared client files and documented case notes.
  • Supported efficient operations by managing errands like dropping off lockboxes, photograph properties and clerical tasks such as business correspondence.
  • Communicated with owners regarding home and loan status.
  • Coordinated sales listings through each stage and tracked completion for broker.
  • Assisted in developing marketing material for properties.
  • Maintained agent contacts database using various real estate software programs.
  • Experience in problem solving as well as an ability to multi-task.
Education and Training
: Real Estate, Expected in
Prosource - Edina, MN,
: Senior Care, Health & Human Services , Expected in
Relias - ,

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Resume Overview

School Attended

  • Prosource
  • Relias

Job Titles Held:

  • Administrative Assistant
  • Main Receptionist/Administrative Receptionist
  • Licensed Real Estate Assistant


  • Some College (No Degree)

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