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administrative assistant resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
I have over 17 years combined administrative, clerical and patient care experience while employed at the University of Rochester.
Accomplishments
In my career at The University of Rochester Medical Center, I have grown from a Patient Care Technician to an Administrative Assistant.  I have completed internal courses in the Strong Leadership series. I have made places that I have worked more efficient and increased patient capacity. I streamlined processes in several areas of my work.  
Skills
  • Microsoft Office Suite, including Excel, PowerPoint, Word and Outlook
  • Articulate and well-spoken
  • Balance Monthly and Annual budget ledgers
  • Accurate and detail oriented
  • Excellent planning and coordinating skills
  • Works well under pressure
  • Administrative support specialist
Experience
08/2016 to Current Administrative Assistant The Kemtah Group | Fremont, CA,
  • Office for Faculty Development
  • Support Dean of Faculty Development and the Dean's Teaching Fellowship Program
  • Maintain department website
  • Balance monthly ledgers and Annual Budget, correct journal entries for both programs, using WorkDay Financials and Excel
  • Coordinate several seminar series, and the speakers. Obtain materials and slides for presentations
  • Coordinate catering and room reservations for seminar series and special events
  • Arrange travel and accommodations for visiting speakers
  • Post seminars and materials on BlackBoard Learn.
02/2015 to 08/2016 Secretary IV University Of Chicago | Chicago, WI,
  • Support numerous research faculty/ professors in calendaring, travel, BlackBoard Support, education, as well as routine office support
  • Coordinate Public Health Grand Rounds, seminars and workshops.
  • Reserve meeting and classrooms as needed
  • Create flyers and other communications for events
  • Order Catering services for meetings and events
  • Process payments using WorkDay Financials.
07/2014 to 02/2015 Secretary IV University Of Chicago | Chicago, IL,
  • Serve as support staff to gift officers and other staff members
  • Arrange travel, make reservations for flight, hotels and cars out of town and out of state visits
  • Update data base of alumni contact information Daily use of OASIS to obtain information on donors and alumni to assist gift officers in preparing for visits.
  • Maintain multiple calendars in Outlook
  • Process Travel expenses using WORKDAY system
  • Pull information required for alumni/donor visits from OASIS and COGNOS systems
08/2007 to 07/2014 Secretary IV University Of Chicago | Chicago, NY,
  • Serve as administrative support to the QA and Physician Liaison Office for 2 years as well as Hand Surgeons for whole tenure.
  • Arrange meetings, reserve conference rooms, prepare and order menu for meetings.
  • Ensure HIPPA compliance in all aspects of job.
  • Answered phones, scheduled appointments and surgery utilizing the BIOPS, PICIS, E-record and Flowcast systems.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Completed paperwork for patients for disability and Workers Comp, maintained electronic medical records files.
11/2006 to 08/2007 Secretary III Adventist Healthcare | Silver Spring, MD,
  • Answer telephones, schedule patients, maintain the prescription line.
  • Cross cover check in/out desk, referrals, dailies and masters schedule for physicians.
  • Competently and efficiently preformed all duties and aspects of the Sec III position and any additional duties requested to maintain function of the office.
  • Opened and properly distributed incoming mail.
06/2001 to 11/2006 Clinical technician II Atrium Health | Charlotte, NC,
  • Obtained vital signs, and EKGs, cleaned and stocked rooms, ordered supplies as needed.
  • Made independent decisions to maintain patient flow for physicians and staff.
  • In addition to Clinical tech duties, also cross covered in check in/checkout area, and medical records.
08/1999 to 06/2001 Patient Care Technician Texas Health Resources | The Colony, TX,
  • Solid Organ Transplant Unit Provided treatment within scope of practice as defined by state law.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Ensured HIPAA compliance.
  • Monitored patients with acute conditions, tested patients' blood glucose levels, preformed EKG's Obtained vitals and phlebotomy for a floor of 25 patients per shift, as well as tending to daily needs of patient care.
  • Recorded patients' medical history, vital statistics and test results in medical records.
Education
Expected in to to Certificate in Medical Office Assisting | BOCES, Belmont, NY GPA:
Expected in to to | Undergraduate Studies SUNY at Buffalo - University, Buffalo, NY GPA:
Undergraduate Studies
Expected in to to High School Regents Diploma | Belmont Central School, , GPA:

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Resume Overview

School Attended

  • BOCES
  • SUNY at Buffalo - University
  • Belmont Central School

Job Titles Held:

  • Administrative Assistant
  • Secretary IV
  • Secretary IV
  • Secretary IV
  • Secretary III
  • Clinical technician II
  • Patient Care Technician

Degrees

  • Certificate in Medical Office Assisting
  • High School Regents Diploma

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