Administrative Assistant Resume Example Cliftonlarsonallen, LLP

ADMINISTRATIVE ASSISTANT

Professional Summary

Driven Human Resource Assistant bringing an innovative approach to human resource management while creating a team-driven environment that fosters room for development and growth.
Successful at helping new employees adjust to company culture and feel valued in their new roles. Thorough Human Resource Assistant equipped with the analytical skills necessary to process a continuous influx of benefits applications and legal compliance forms.

Skills

MS Office proficient
Team building
Business mediation
Highly dependable
Fast learner
Excellent attention to detail

Proven track record in customer service like managing front desk operations, processing sales order and communicating reliable information to customers
Ability to resolve complex departmental problems
Proficient in Microsoft Word Press, Excel, PowerPoint, Outlook, and the Internet
Excellent written and verbal communication skills
Ability to work in a chaotic and busy environment efficiently and effectively
Extensive administrative and customer service skills

Work History

October 2013-April 2014Administrative Assistant | CliftonLarsonAllen, LLP | Greenwood Village, CO

Transcribe and revise minutes, agendas, and resolutions.
Invoice processing for all management team Filed and tracked 2014 budgets and 2014 mill levies within a strict timeframe for over 200 clients/ districts.
Supervise clubhouse and field rentals within three districts.
Collect and prepare invoices and payments.
Preparing for 2014 election- Board members for over 100 districts Prepared Call for Nominations Maintain and monitor expenses for three managers Prepare and distribute meeting packets for all board members, attorneys, managers, and consultants via UPS, mail, and email Posted notices within city districts in regards to meetings held open to the public.
Assist in large projects; prepare 2014 contact letters and boundary change map letters by mailing to multiple divisions in government and tracking each confirmation.
File documents and budgets within state website- Division of Local Government.
Coordinate travel arrangements.
Use of all office equipment; printers, two monitors, fax, copier, scanner, etc.
Daily operation in all Microsoft programs and GoFileRoom.
Maintained the cleanliness of the community kitchen.
Distributed mail and packages to appropriate parties.
Made occasional deliveries of time sensitive documents to consultants to meet deadlines.
Prepared, monitored, and tracked PIF (Public Improvement Fee) packets to businesses and their consultants.
Client Billing- 6 minute increments Operate a postage machine.
Managed the clubhouse, field and park reservations.

October 2011-June 2013Assistant Customer Service Manager | Bank of the West | Denver, CO

Provided exceptional customer service, above and beyond to assure customer satisfaction.
Processed transactions daily accordingly and efficiently with a cash balance of $20,000+.
Ensured all tellers worked efficiently and accordingly.
Processed; treasury, tax and loan payments.
Sold official instruments including; cashier's checks, traveler's checks, and money orders.
Ensured regulatory requirements, such as the Anti-Money Laundering and the Bank Secrecy Act were adhered to.
Prepared, sorted, and distributed reports to appropriate branches.
Ensured all clients/customers were satisfied at all times.
Handled the tasks of providing executive -level administrative support to the concerned executive managers Responsible for performing administrative tasks like compiling and analyzing data and conducting market research Prepared management reports and maintained proper records of files Responsible for maintaining good rapport with the officers and staff Handled answering phone with a pleasant and informative attitude Prepared daily reports with updates to the manager Responsible for arranging training sessions for employees Prepared innovative strategies to achieve a target and the goals of the organization.
Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
Developed company personnel policies, standard operating procedures and employee handbooks.
Developed and enforced company policy and procedures relating to all phases of human resources activity.
Conducted job analysis and job evaluations, resulting in quality job specifications.
Audited workplace, employee and management policies and procedures.
Developed innovative new-employee orientation programs, including safety training.
Shadowed employees to determine an accurate description of the duties and skills required for each position.

January 2007-August 2009Operations Manager | Washington Mutual Bank | Denver, CO

Processed transactions daily accordingly and efficiently with a cash balance of $5,000+.
Provided exceptional customer service, above and beyond to assure customer satisfaction.
Processed; treasury, tax and loan payments.
Sold official instruments including; cashier's checks, traveler's checks, and money orders.
Ensured regulatory requirements, such as the Anti-Money Laundering and the Bank Secrecy Act were adhered to.
Maintained and operated ATM as well as all inquiries, ATM Manager Prepared, sorted, and distributed reports to appropriate branches.
Ensured all clients/customers were satisfied at all times.
Opened and closed accounts daily; personal and business Handled the tasks of managing calendars, scheduling meetings and filing expense reports Assisted with the coordination of the weekly and monthly Manager's meeting Responsible for preparing outgoing mail and correspondence like faxes, e-mail and overnight packages Generated more clientele by marketing our branch at schools, shopping centers, and organized public festivals.
Developed a strategic marketing campaign targeting families, students, and businessmen.
Delivered referrals to appropriate colleagues, received top ranking in branch multiple times.

Education

CurrentAssociate of Arts: BusinessFront Range Community College, Westminster, COGPA: GPA: 3.5

3.5 GPA
Continuing Education at Regis University
Emphasis in Human Resource Management
Coursework in Psychology, Communications and Accounting

5 2003Diploma: Pomona High School, Arvada, COGPA: GPA: 3.75GPA: 3.75

Skills

accounting, administrative, administrative support, ATM, balance, Billing, brochures, budgets, cashier, clerical, clientele, Client, clients, customer satisfaction, customer service, documentation, e-mail, email, English, faxes, fax, filing, government, Languages, legal, letters, Local Government, managing, market research, marketing, materials, meetings, all Microsoft, mail, Money, mill, monitors, office equipment, organizational skills, copier, Polish, postage machine, presentations, printers, publications, quality, rapport, scanner, scheduling, strategic marketing, tax, phone, travel arrangements, treasury, website

Resume Overview

Companies Worked For:

CliftonLarsonAllen, LLP
Bank of the West
Washington Mutual Bank

School Attended

Front Range Community College
Pomona High School

Job Titles Held:

Administrative Assistant
Assistant Customer Service Manager
Operations Manager

Degrees

Associate of Arts : Business
Diploma :

Administrative Assistant Resume Example

Resume Score: 100%

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