Administrative Assistant Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and the resilience to handle the challenges of fast-paced environments. Bringing a detail-oriented and decisive nature with sound judgment, good multitasking abilities and a self-motivated nature. Capable of working alone or with teams to accomplish on time and accurate clerical tasks. Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Multitasking and Time Management
  • Office Equipment Operation
  • Schedule Management
  • Judgment and Decision Making
  • Bilingual in Spanish and English
  • High Volume Phone Inquiries
  • Calendar Management
  • Microsoft Office
  • Remote Conferencing
  • Event Planning
  • Order Placement
  • Staff Orientation and Training
  • Payroll Administration
  • Travel Coordination
Work History
12/2020 to Current
Administrative Assistant Ascension Health Oxford, MI,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Coached new employees on administrative procedures, company policies and performance standards. Had over 40 employees
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

  • Executed record filing system to improve document organization and management.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Scheduled office meetings and client appointments for staff teams.
02/2010 to 12/2020
Administrative Assistant Ascension Health Painted Post, NY,
  • Acted as "right arm , gatekeeper" to Principal.
  • Supported school director and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
  • Answered inquiries concerning standardized policies, procedures and regulations.
  • Managed daily calendar for Principal.
  • Supervised 5 office staff members in daily tasks and performance.
  • Managed building access and supplied key cards to employees and visitors.
  • Requisitioned office supplies, assisted in payroll, performed record-keeper and tracked time cards for all departmental office employees.
  • Screened resumes, qualified eligible applicants and coordinated phone or in-person interviews.
  • Pleasantly welcomed visitors, answered phone calls and maintained reception desk in most professional manner.
  • Promoted welcoming environment while managing receptionist area and fielding requests for information.
  • Special Education Paraeducator.
04/2007 to 02/2010
Special Education Paraeducator Timberlane Regional School District Plaistow, NH,
  • Created and distributed instructional materials for group and one-on-one use.
  • Affirmatively communicated and promoted positive attitude with each student.
  • Coordinated with teachers to support instruction implementation through students' specific needs and progress evaluations.
  • Provided support to students through specialized accommodations, extra assistance and educational assessments.
  • Advised instructor regarding student behavior or issues that required immediate addressing.
  • Created safe and nurturing environment focused on students to ensure quality-learning experiences.
  • Instructed students with varying abilities and needs in alignment with IEP objectives while delivering personalized and small group lessons.
  • Escorted students to restroom, to cafeteria, outside and on field trips.
  • Spoke with parents to discuss student progress and coordinate meetings.
  • Attended meetings and parent-teacher conferences to provide two-way translations of English to Spanish.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
04/2000 to 01/2005
Lead Teller Operations Specialist First National Bank Plano, TX,
  • Managed opening and closing times for main branch.
  • Fostered relationships with customers to expand business and enhance customer satisfaction.
  • Recruited, hired and trained members on application of projects, customer relations and customer service.
  • Maintained confidentiality of bank records and client information.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
  • Oversaw banker and teller training to maximize employee knowledge and productivity.
  • Documented and processed payments and administered bank deposits.
  • Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
  • Delivered prompt, accurate and excellent customer service.
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Examined checks for identification and endorsement.
  • Monitored and tracked securities transactions, fund transfers, margin accounts and option trading.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Processed treasury, tax and loan payments.
  • Supplied tellers with coin and currency as needed.
  • Processed cash withdrawals.
  • Trained employees on cash drawer operation.
  • Supervised preparation of documents, financial models, and presentations.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Scheduled staffing for multiple branch locations.
Expected in 06/1997
Associate of Arts: Administration
Mount St Mary's College - Los Angeles, CA

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Resume Overview

School Attended
  • Mount St Mary's College
Job Titles Held:
  • Administrative Assistant
  • Administrative Assistant
  • Special Education Paraeducator
  • Lead Teller Operations Specialist
  • Associate of Arts