Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
Resourceful and accomplished administrative professional adept at managing multiple projects with ease and driving productivity by leveraging strong front office management skills.
Highlights
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Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols.
Promoted to Property Manager after 9 months of employment. Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
Experience
Administrative Assistant01/2012 to 01/2014Berry, Appleman & LeidenMiami , FL
- Managed daily office operations and maintenance of equipment.
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
- Maintained and reserved the executive conference room calendar.
- Received and screened a high volume of internal and external communications, including email and mail.
- Received and distributed faxes and mail in a timely manner.
- Properly routed agreements, contracts and invoices through the signature process.
- Created weekly and monthly reports and presentations.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Created PowerPoint presentations used for business development.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Wrote reports and correspondence from dictation and handwritten notes.
- Served as central point of contact for all outside vendors needing to gain access to the building.
- Maintained the front desk and reception area in a neat and organized fashion.
- Handled all media and public relations inquiries.
- Designed electronic file systems and maintained electronic and paper files.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Planned travel arrangements for 5 executives and staff.
- Planned travel arrangements for executives and staff.
Property Manager01/2008 to 01/2012Hyatt Hotels Corp.Scottsdale , AZ
- Managed 16 commercial properties totaling over 35,000 square feet.
- Conducted apartment tours for potential tenants and answered any questions.
- Collected and kept careful records of rental payments.
- Oversaw budgeting process for 12 assigned properties.
- Monitored and documented all income, including delinquencies.
- Handled customer complaints personally to verify they were properly handled.
- Created staff schedules in response to community needs.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Taught, promoted and enforced safe work practices among on-site staff.
- Wrote clear and concise owner's reports based on findings from quarterly financial statements.
- Conducted inventories of and delivered building supplies.
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Monitored common areas for cleanliness and safety.
- Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
- Worked with the owners to identify, develop and achieve community goals and objectives.
- Established and implemented leasing goals while managing an effective lease expiration program.
- Fully abstracted all leases and entered all pertinent information into the Yardi Voyager management system.
- Reviewed all leases to guarantee that tenants received the proper level of service.
- Monitored all infrastructure and building expenses and reviewed and approved invoices.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Acted as liaison between construction manager and tenant.
Creative Writing Coach01/2007 to 01/2008Willingboro High SchoolCity , STATE
- Assisted high school freshmen in achieving writing goals Provided enrichment for grammar, punctuation, spelling and structure Designed and facilitated writing exercises to help students find their voice Accomplishments Successfully mentored and guided twelve high school freshmen in self-discovery through creative expression, which contributed to nine of the students improving their academic performance and fostering their own writers' club after the program was completed at the high school.
Education
Associate of Arts: Liberal Arts2014Community College of PhiladelphiaCity, State, United States
Creative Writing Certificate
Coursework includes Creative Writing
Skills
Arabic, Videography Typing speed, 50 WPM, Creative Writing
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Resume Overview
School Attended
- Community College of Philadelphia
Job Titles Held:
- Administrative Assistant
- Property Manager
- Creative Writing Coach
Degrees
- Associate of Arts : Liberal Arts 2014
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