Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
Personable Administrative Assistant with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Skills
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Experience
Administrative Assistant07/2008 to CurrentCitizens Financial Group, Inc.Fairless Hills , PA
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Managed building access by supplying key cards to employees and visitors.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
Medical Assistant06/2005 to 06/2008Crossover HealthBrownstown Twp , MI
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Printed and filed examination data records according to HIPAA patient standards.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
- Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
- Monitored patient hemodynamic status during procedures using electrocardiograms.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Trained patients on how to properly operate medical equipment.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Prepared equipment, positioning patients for invasive procedures such as cardiac catheterization.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Kept facility stocked with necessary supplies, equipment and instruments.
Medical Assistant06/2005 to 06/2005Crossover HealthDetroit , MI
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Printed and filed examination data records according to HIPAA patient standards.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Trained patients on how to properly operate medical equipment.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared equipment, positioning patients for invasive procedures such as cardiac catheterization.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Monitored patient stability by checking vital signs and weight.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Prepared, stained, cover slipped and catalogued cytology specimens.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Completed clinical documentation in accordance with agency guidelines.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Education and Training
Some College (No Degree): Human ServicesMohawk Valley Community CollegeCity, State
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Resume Overview
School Attended
- Mohawk Valley Community College
Job Titles Held:
- Administrative Assistant
- Medical Assistant
Degrees
- Some College (No Degree) : Human Services
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