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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Summary

Personable Administrative Assistant with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Skills
  • Document retrieval
  • PC proficient
  • Meeting planning
  • Recordkeeping and bookkeeping
  • AS/400
  • Microsoft
  • Sensitive material handling
  • Transporting files
  • Mail management
  • Data entry documentation
  • Back office operations
  • Attendance records preparation
  • Strong problem solver
  • Data entry
  • Customer relations
  • Schedule management
  • Phone call answering
  • Proofreading
  • Administrative support
Experience
Administrative Assistant07/2008 to CurrentCitizens Financial Group, Inc.Fairless Hills , PA
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Managed building access by supplying key cards to employees and visitors.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
Medical Assistant06/2005 to 06/2008Crossover HealthBrownstown Twp , MI
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Monitored patient hemodynamic status during procedures using electrocardiograms.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Trained patients on how to properly operate medical equipment.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Prepared equipment, positioning patients for invasive procedures such as cardiac catheterization.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Kept facility stocked with necessary supplies, equipment and instruments.
Medical Assistant06/2005 to 06/2005Crossover HealthDetroit , MI
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Trained patients on how to properly operate medical equipment.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared equipment, positioning patients for invasive procedures such as cardiac catheterization.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Monitored patient stability by checking vital signs and weight.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Prepared, stained, cover slipped and catalogued cytology specimens.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Completed clinical documentation in accordance with agency guidelines.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Education and Training
Some College (No Degree): Human ServicesMohawk Valley Community CollegeCity, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Length
  • Measurable results

Resume Overview

School Attended

  • Mohawk Valley Community College

Job Titles Held:

  • Administrative Assistant
  • Medical Assistant

Degrees

  • Some College (No Degree) : Human Services

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