Administrative Assistant resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Attentive and personable coordinator bringing 5 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.

Systematic Administrative Assistant with over 5 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Meeting minutes
  • Recordkeeping
  • Scheduling
  • Team building
  • Office management
  • Relationship building
  • Administrative support
  • Report analysis
  • Report Development
  • Document Conversion
  • Office administration
  • Sorting and labeling
  • Conference planning
  • Meeting arrangements
  • Bookkeeping
  • Filing and data archiving
  • School records monitoring
  • Customer and client relations
  • Faxing Paperwork
  • Correspondence Handling
Work History
Administrative Assistant, 01/2012 to 09/2018
Eide BaillyMinneapolis, MN,
  • Managed the reception area, including responding to telephone calls, in-person requests, internal and external communications and greeting visitors.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Scheduled office meetings and client appointments for Employer and Customers
  • Prepared documents in Word and Excel
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Resolved customer issues quickly and effectively to increase customer satisfaction ratings
  • Assisted in making sales
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Executed record filing system to improve document organization and management.
  • Monitored administrative work calendar and scheduled appointments, meetings and travel.
English Language Learners Teacher, 11/2014 to 08/2018
Independent School District 518Worthington, MN,
  • Administer language assessments for identification and reclassification of students
  • Coordinate and conduct State test assessment activities and timelines
  • Coordinate meeting with certified professionals and Parents
  • Collect and organize student information from schools and districts
  • Collect and enter data into Synergy
  • Prepare and maintain student records and files
  • Report and maintain files on student performance progress
  • Assist certificated instructional personnel in developing and reinforcing curriculum, courses of study and lesson plans for students
  • Confer with coordinators and teachers concerning programs and materials to meet student needs; attend meetings and in-service training related to methods, techniques and curriculum
  • Perform a variety of clerical duties such as recording grades, assembling materials, preparing charts, taking roll, maintaining records and files and typing
  • Provide information and explanation about program activities to parents, personnel and related individuals as required
  • Developed overall yearly curriculum for teaching English-language learners based on school and national requirements.
  • Authored tests and quizzes to evaluate student learning and comprehension.
  • Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
  • Graded students work based on completion, timeliness and accuracy and kept detailed records of grades.
  • Developed age-appropriate lesson content for literature pieces including short stories, poetry, plays and non-fiction to meet diverse learning styles.
  • Worked one-on-one with students needing individualized attention and developed with special learning plans for struggling people.
  • Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
  • Evaluated student progress to offer recommendations for further development.
  • Performed data entry to input student grades and attendance records with Synergy.
  • Planned and implemented lessons to positively increase vocabulary and sentence structure skills.
  • Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements.
  • Held semi-annual parent-teacher conferences to communicate sensitive issues with parents.
  • Built relationships with students to understand obstacles to learning such as difficult home situations, illness or social hurdles.
  • Tutored and assisted students with diverse cultures and languages per to help students comprehend and master English language.
  • Boosted overall student progress as measured on standardized testing within one year by developing developmentally appropriate lessons and giving one-on-one daily instructions.
  • Successfully improved multi-language-speaking students' English grammar and vocabulary levels through written and interactive activities.
  • Created language arts lesson plans for language learning students to meet learning needs, adhere to curriculum standards and build interest in learning.
Family Home Daycare, 08/2010 to 08/2013
SelfCity, STATE,

Created daily interactive schedules

Developed age appropriate curriculum

Evaluated children and planned activities accordingly

Prepared daily reports of kids' activities

Prepared nutritious food for children

Arranged meetings and maintained ongoing communication with parents

  • Used classroom observations to create written assessments of student performance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Bachelors of Arts: Early Childhood Education , Expected in 09/2016
National University - La Jolla, CA
Associate Degree: Elementary Education , Expected in 08/2012
Phoenix University - ,

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Resume Overview

School Attended

  • National University
  • Phoenix University

Job Titles Held:

  • Administrative Assistant
  • English Language Learners Teacher
  • Family Home Daycare


  • Bachelors of Arts
  • Associate Degree

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