Administrative Assistant Resume Example Company Name

ADMINISTRATIVE ASSISTANT

Summary

Multitasking with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives which minimize labor, increase productivity and maintain quality in all aspects of administrative support.

Skills

A/P and A/R Payroll and benefits
Training and coaching
Training and coaching
Reception
Training and coaching
Accounts payable and receivable

Report writing
Data entry
File and data retrieval systems
Scheduling meetings
Invoicing and billing
Billing

Education and Training

High School DiplomaOntario High SchoolState2011

Experience

Company NameAdministrative Assistant | City, State11/2016 to 01/2020

Created and maintained spreadsheets and developed administrative and logistical reports.
Arranged domestic and international travel, hotel and transportation needs for staff.
Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
Processed financial documents including contracts, expense reports and invoices.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Assisted with administrative tasks, including filing, answering phones.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Managed a team of 5, including training and task delegation.
Managed phone calls from clients when Orders Department was unavailable and provided informative answers to questions.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Set up and maintained physical and electronic filing systems.
Tracked and submitted employee time sheets to accounting department for payroll processing.

Company NameClaims Coordinator | City, State02/2016 to 11/2016

Prepare insurance claim forms or related documents and review them for completeness.
Provide customer service on proceeding with claims in auto repair facility.
Post or attach information to claim file.
Contact insurance or other involved person to obtain missing information.
Calculate amount of claim.

Company NameOffice Manager | City, State12/2011 to 09/2016

Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Automated office operations to manage client correspondence, record tracking and data communications.
Oversaw office financial management, including AP/AR and payroll administration.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Managed office inventory and placed new supply orders.
Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Completed billing, collections and reporting duties on daily basis.
Provided scheduling and ensured timely and effective allocation of resources and calendars.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.

Accomplishments

Protective Services - Applied safety procedures and policies as outlined in Department Safety Manual.
Process Improvement - Created new departmental procedures manual.Assessed organizational training needs.
Promoted to Office Manager with in 9 months for successfully having the ability to take responsibility and being able to manage every department .
Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Languages

Bilingual English and Spanish

Resume Overview

School Attended

Ontario High School

Job Titles Held:

Administrative Assistant
Claims Coordinator
Office Manager

Degrees

High School Diploma

Administrative Assistant Resume Example

Resume Score: 80%

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