Administrative Assistant Resume Example Company Name

ADMINISTRATIVE ASSISTANT

Summary

Diligent and detail-oriented Administrator with proven history of effective team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies. Highly-qualified business administration professional with 15 years of experience. Driven to oversee operations with an efficient and results-oriented mindset, offering demonstrated success in team leadership, organizational problem-solving and customer service. Successful at overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations.

Skills

Network Administration
Financial oversight
Training and development
Project coordination

Excellent Verbal, written, and communication skills
Team player, never afraid of a challenge, a fan of constructive criticism, always thinking outside the box
Organized, thorough, strong attention to detail, innovative
Proficiencies: PC, Word, Excel, PowerPoint, 10 key, Typing, HIPPA, Multi-system PC, Multi-line phone, Email, Microsoft office

Experience

Company Name | City, StateAdministrative Assistant 08/2020 - Current

Organize office and assist with orders/stock and materials needed for re-order
Record notes and messages for the employer
Manage calendar organization and input new meetings & dates as needed
Act as the first point of contact for the employer as necessary
Re-organized office space to make employer more efficient while utilizing office space
Responding to customers requests
Accurately packaging and processing of orders from customers
Organizing files In regards to business and team building files
Proposing innovative ideas to help make employer feel more organized and efficient in her daily work

Company Name | City, StateBenefits Center Administrator02/2020 - 01/2021

Administration of the assigned business administration platform (Workday) and development of related processes.
Administration functions include but are not limited to:
User management
Manage Operational request and troubleshoot issues, working with diverse user groups, partnering with IT or other areas as needed to find a successful conclusion
Configuration and limited customization of the business administration platform fields, page layouts, record types, searching, list views, queues, and reports
Report and metrics development
Management/review of assets stored within the assigned system platform
Support for associated Mobile applications
Maintain security such as user accounts, sharing rules, user roles, profiles, field level security, content folder rights, groups, list view rights
Assist in developing and maintaining documentation on processes, policies, application configuration, and training/help related materials for system users and admins
Manage instance to ensure data integrity
Strong attention to detail
Ability to handle multiple projects simultaneously and work in a rapidly changing an interrupt-driven environment

Company Name | City, StateMedical Support Specialist03/2016 - 02/2020

Presenting and innovation of new ideas, workflow changes resulting in awards and recognition
Assisting internal customers and management, process escalated requests
Participated as part of the Facility Specific HIPPA authorization processing team
Successfully organized and delivered results for Community Involvement for Community Event "Compassion Kits"
Participated in AP Provider calls Pilot under the instruction of internal disability benefits specialist management and medical records management
Deliver clear and accurate results
Constantly thinking outside the box, to revolutionize our processing efforts; submitting multiple ideas to improve workflow and increase teamwork
Voluntarily worked multiple and long overtime hours to clear older processing system in order to launch release point
Successfully communicate with claim owners to obtain and explain information needed for their specific requests
Compose letters to obtain requested materials and records from medical offices
Accurate and efficient documentation skills
Helped multiple peers in my department, navigate, and understand escalated requests to bring them to success

Company Name | City, StateDistrict Training Store Manager 06/2010 - 03/2016

Managed & Operated high volume retail store
Exceeded operational and budgetary goals
Obtained and maintained low shrink percentage, accurate documentation, payroll and cash controls
Maintained high employee retention through hiring and training of staff, and scheduling adequate floor coverage as needed
Increased store profit, by adhering to company directives resulting in numerous promotions and awards
Promoted from original hired in position of Part Time Sales Associate to Full Time Assistant Store Manager to Store Manager to District Training Store Manger

Education and Training

David Brainerd Christian School | CityHigh School Diploma04/2006

Awards

36 Spotlight recognition awards received from peers, management, internal customers, and director of department for above and beyond service and commitment
Award for top sales in District in Cato Corporation for 4 years running with Cato
Received multiple bonuses for low shrink, secret shop scores, and customer comments

Resume Overview

School Attended

David Brainerd Christian School

Job Titles Held:

Administrative Assistant
Benefits Center Administrator
Medical Support Specialist
District Training Store Manager

Degrees

High School Diploma

Administrative Assistant Resume Example

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