LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Administrative Assistant
Please provide a type of job or location to search!
SEARCH

Administrative Assistant Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
S
ADMINISTRATIVE ASSISTANT
Summary

Bilingual Customer Service Representative with proven ability to quickly and effectively resolve complaints and issues. Well-trained and composed in busy call center settings. Proficient in [Software].

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives.

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Energetic and reliable [Job Title] well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers.

Skills
  • Mail management
  • Workers' compensation knowledge
  • Labor relations
  • Insurance eligibility verifications
  • Strong problem solver
  • Filing experience
  • Letter writing
  • Problem-solving
  • Prioritization and time management
  • Calendar management
  • Coordinating program activities
  • Records management systems
  • Customer relations
  • Public relations
  • Customer service orientation
  • Relationship management
  • Special dietary requirements
  • Menu knowledge
  • Food safety understanding
  • Liquor, wine and food service
  • Effective sales techniques
  • Safe food handling
  • In-depth food and wine knowledge
  • Wine pairings
  • Dining customer service
  • Sales techniques
  • Inbound and outbound calling
  • Conflict resolution
  • Customer service
  • Business development understanding
  • Direct sales
  • Call center experience
  • Organizational strengths
  • Project management abilities
  • Contract development
  • Excel spreadsheets
  • Medical terminology
  • Understands grammar
  • Microsoft Word expertise
  • Microsoft Office expertise
Experience
Administrative Assistant
Bogota,Colombia, Colombia
Real State Colombia /Oct 2018 to Feb 2019
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Monitored daily and weekly schedules and monthly calendar obligations.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Office Assistant
Bogota,Colombia, Colombia
Comercializadora Los Huertos/Sep 2015 to Feb 2016
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained master calendar for client appointments and court appearances.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Secretary
Cali,colombia, Colombia
Independent /Feb 2011 to Sep 2015
  • Responded to telephone inquiries from clients and delivered information to inform and educate callers.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created professional memoranda and letters. I organized meetings expected deadlines for distribution.
  • Maintained office supplies by checking stocks and placing orders.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Created agendas, took minutes and prepared documents for meetings.
Waitress
Bogota,Colombia, Colombia
Night Club/Jul 2008 to Jan 2011
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Minimized customer wait times by efficiently taking and filling many orders each day.
Education and Training
Some College (No Degree): Health SciencesBroward CollegeFort Lauderdale, FL
Some College (No Degree): English-as-a-Second-Language EducationRice UniversityHouston, TX
Some College (No Degree): Administrative Assistance And Secretarial ScienceMeyer InstituteBogota,Colombia
Some College (No Degree): English-as-a-Second-Language EducationMeyer InstituteBogota,Colombia
Some College (No Degree): ItalianRice UniversityHouston, TX
High School DiplomaRomulo Romulo GallegosDec 2008
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Real State Colombia
  • Comercializadora Los Huertos
  • Independent
  • Night Club

School Attended

  • Broward College
  • Rice University
  • Meyer Institute
  • Romulo Romulo Gallegos

Job Titles Held:

  • Administrative Assistant
  • Office Assistant
  • Secretary
  • Waitress

Degrees

  • Some College (No Degree) : Health Sciences
    Some College (No Degree) : English-as-a-Second-Language Education
    Some College (No Degree) : Administrative Assistance And Secretarial Science
    Some College (No Degree) : English-as-a-Second-Language Education
    Some College (No Degree) : Italian
    High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Principal-Administrative-Assistant-Administrative-Assistant-resume-sample

Principal Administrative Assistant Administrative Assistant

Solar Turbines Incorporated

Houston, Texas

Administrative-Assistant-resume-sample

Administrative Assistant

Lake Worth, Florida

Administrative-Assistant-resume-sample

Administrative Assistant

Windham School District

New Waverly, Texas

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.