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Administrative Assistant Resume Example

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ADMINISTRATIVE ASSISTANT
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Experience in customer and client relations
  • Self-starter
  • Works well alone or with a team
  • Experience in management
  • Reliable and trustworhty
Work History
Administrative Assistant, 07/2018 to Current
Los Angeles County – Los Angeles, CA
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Maintained complex digital filing system which held employee information.
  • Offered departmental administrative support.
  • Created reports, correspondence and procedure manuals.
  • Executed record filing system to improve document organization and management.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Caregiver , 02/2016 to 07/2018
Nurse Next Door – Anaheim, CA
  • Kept close eye on behavior and emotional responses of clients, consulting with schedulers to address concerns and protect each person from any harm.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Photographer/Assistant Manager, 09/2012 to 12/2017
JC Penny Portrait Studio – Whittier, CA
  • Fabricated camera mounts and cases to capture images and protect equipment.
  • Photographed high-quality images for both print and internet distribution.
  • Selected and set up appropriate props, backdrops and lighting.
  • Performed advanced computer processing of images for assignments.
  • Directed guests to photo port location to view and purchase pictures.
  • Tracked inventory of all photo lab products and equipment.
  • Scheduled and booked locations for complex photo shoots, working collaboratively with clients, models and stylists.
  • Managed inventory control processes to restore back stock.
  • Coached team on effective upselling and cross-selling methods.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored employee performance and developed improvement plans.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Assessed workloads to meet seasonal fluctuation needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
High School Diploma: 06/2012
Santa Fe High School - Santa Fe Springs, CA
Paralegal StudiesDowney Adult School - Downey, CA
  • Currently Attending
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Resume Overview

Companies Worked For:

  • Los Angeles County
  • Nurse Next Door
  • JC Penny Portrait Studio

School Attended

  • Santa Fe High School
  • Downey Adult School

Job Titles Held:

  • Administrative Assistant
  • Caregiver
  • Photographer/Assistant Manager

Degrees

  • High School Diploma : 06/2012
    Paralegal Studies

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