Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Professional Summary
Skilled bilingual Administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Responsible and energetic offering 5 years of experience in Medical office environments. Practiced problem-solver with a friendly and caring mentality and excellent communication skills. Expertise in several EMR software. Effective multi-tasking able to handle a high volume of simultaneous clerical projects with complete accuracy and professionalism. Works well independent with little to no direction or as a professional clerical staff member.
Skills
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Work History
Administrative Assistant, 10/2017 to Current
Radial Commerce, Inc – Martinsville , VA
Radial Commerce, Inc – Martinsville , VA
- Answered incoming phone calls and sorted, distributed and sent mail correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Perform HR duties such as schedule and conducted interviews for CNA and LPNs
- Supported leadership by qualifying applicants in preliminary job screenings and interviews such as doing a back ground check and calling work references prior to them being hired and etc.
- Prevented scheduling errors by demonstrating strong attention to detail while managing monthly calendar and creating daily reports.
- Monthly verify patient insurance eligibility for both Medicaid and private insurance
- Apply for Authorizations for both new and establish patients for patient care services to be continued without any disruptions.
- Make accurate monthly schedules for working nurses in order for the Billing dept to bill correctly to insurance.
- Maintain working nurses chart up to date with all current documents in order to keep them on a case and for audits
- Train and supervise new staff
- Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees as needed.
Insurance Verification Specialist, 06/2017 to 10/2017
Good Shepherd Rehab – Stroudsburg , PA
Good Shepherd Rehab – Stroudsburg , PA
- Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets and imaging documents.
- Maintained personnel records, including applications, performance reports, payroll records, and medical files.
- Checked patients insurance to confirm they were active when procedure took place.
- Spoke with insurance companies to confirm patient information was correct in order for the billers to have a success claim without it being denied or rejected.
- Corrected any expired information before submitting claims
- Called and collected self pay patients balances and mailed receipts
Medical Administrative Assistant, 07/2016 to 05/2017
Seasons Hospice & Palliative Care – Victorville , CA
Seasons Hospice & Palliative Care – Victorville , CA
- Greet, check-in and check-out patients, collect personal,medical and insurance information.
- Collect any copay,co-insurance or balance from patients.
- Daily verify patient insurance and check to see if I need to obtain a referral before patients upcoming visit or procedure.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Assist the Physicians with translating to Spanish speaking patients about there results, procedures, Chemotherapy and etc.
- Schedule,reschedule and verify appointments for both in and out patient.
- Scheduled ultrasound, bone marrow and Chemotherapy app for both in our office and with the hospital.
- Access Epic and print off any recent labs, PET/CT scans, office visit notes and Discharge summaries in advance for there next visit.
- Coordinate Physician schedules and maintain patient flow by communicating early arrivals and delays.
- Use EMR system software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPPA.
- Manage office and medical supply inventories; receive deliveries and organized supplies in the stockroom and exam rooms.
- Schedule daily lunch meetings for the Drug reps with the Physicians for the whole year.
- At the end of each day, I would close the batch and match up the money sheet with our computer sheet to make sure everything we received as in copays and balances was correct before batching out.
Medical Administrative Assistant, 04/2015 to 05/2016
Seasons Hospice & Palliative Care – Washington , DC
Seasons Hospice & Palliative Care – Washington , DC
- Addressed, documented, and responded to incoming and outgoing calls and correspondence.
- Checked paper charts for accuracy and added to EMR profiles.
- Verified insurance coverage, obtained pre-authorizations and updated charts in Acumen EMR
- Filing,organization and record keeping.
- Setting new patient and follow up appointments.
- Collect copays and balances.
- Triage incoming patients by assessing conditions and modified schedules to handle more severe concerns quickly.
- Escort patient to exam room, measure vitals including weight,temperature,blood pressure and heart rate; update or discontinue medications in patients charts.
- Perform in-house urine test.
- Maintained a clean reception area, including lounge and associated areas.
- Reached out to patients to obtain payments and clear outstanding balances.
Showroom Assistant Manager, 01/2013 to 03/2015
Sonepar Usa – Dothan , AL
Sonepar Usa – Dothan , AL
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted customers by answering questions and fulfilling requests.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Created weekly work schedules for staff
- Supervised inventory and placed orders to replenish low running supplies.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness to meet quota
Education
Certification: Medical Administrative Assistant, 2012
Everest College - City
Everest College - City
Member of President's and Deans List.
High School Diploma: 2010
Osbourn High School - City, State
Osbourn High School - City, State
3.0 GPA
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Resume Overview
School Attended
- Everest College
- Osbourn High School
Job Titles Held:
- Administrative Assistant
- Insurance Verification Specialist
- Medical Administrative Assistant
- Showroom Assistant Manager
Degrees
- Certification : Medical Administrative Assistant , 2012
High School Diploma : 2010
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