Administrative Assistant Resume Example
Hardworking Office Automation Clerk providing efficient office operations. Adept at gathering and organizing specifically requested data and converting documents into desired formats. In-depth knowledge of office automation procedures with solid external and internal communication skills.
Port Sulphur , LA08/2017 - 01/2018
- Managed invoicing and payment processing operations
- Handled account payments and provided information regarding outstanding balances
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction
- Processed payment via telephone with focus on accuracy and efficiency
- Executed billing tasks and recorded information in company databases
- Completed and processed average of 100 sales orders and customer invoices per day
- Processed invoices and expenses using Synergy Software
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Saratoga Springs , UT04/2016 - 07/2017
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
- Trained team members in successful strategies to meet operational and sales targets
- Boosted daily sale goal by checking for and locating requested items in inventory system
- Marked-down clearance items and relocated merchandise to proper store areas
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Returned change and currency and processed debit and credit card payments with 100% accuracy rate
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
- Maintained clean, adequately stocked and organized storeby streamlining daily operations and introducing new procedures
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Answered questions about store policies and concerns to support positive customer experiences
- Educated customers on promotions to enhance sales
City , STATE01/2015 - 02/2016
- Monitored schedules to maintain sleeping, eating and school schedules for children
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
- Assisted children with homework assignments and special projects across different subjects to promote academic success
- Played games and read books to young children, limiting TV and mobile device time
- Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health
- Consulted with families to discuss activities and behaviors of each child
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Managed safety and security of all children under care
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Monitored entrances and exits to maintain safety and organized environments
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
☑️ SPANISH
☑️ CHILD DEVELOPMENT
☑️ WOOD-SHOP
☑️ PROGRAMMING SOFTWARE
☑️ 2 COLLEGE CLASSES (CINEMA & ANTHROPOLOGY)
Community Distribution Center- Local Food Bank 11350 Saticoy St, Sun Valley, CA, 91352
818.759.0616
✔️CREATE AND FILL GROCERY BAGS PLUS CARTS TO HELP FAMILIES IN NEED
✔️GATHER AND ATTEND SOCIAL FUNDRAISERS TO EARN MONEY FOR DONATIONS, SUCH AS CLOTHING AND FOOD
ARNONE'S TAX SERVICES- TAX FIRM
2315 W. VICTORY BLVD. BURBANK, CA, 91501 818.845.0288
✔️HELP PROPERLY ORGANIZE AND FILE CURRENT AND PREVIOUS DOCUMENTS
✔️ANSWERING PHONE CALLS WITH PROFESSIONAL GREETING
✔️MAINTAINING FIRM'S GROUND
- Documentation and control
- Program files maintenance
- Customer and client relations
- Document conversion
- Office administration
- Multi-line phone proficiency
- Filing and data archiving
- Multi-line telephone systems
- Documentation and reporting
- Invoice Processing
- Quality Assurance
- Time management
- Administrative support
- Employee training and development
- Data Entry
- Sorting and labeling
- Conflict resolution
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Resume Overview
School Attended
- John H. Francis Polytechnic
Job Titles Held:
- Administrative Assistant
- Third Key Holder
- Occasional Babysitter
Degrees
- HS Diploma :
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