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Administrative Assistant Resume Example

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CL
/ADMINISTRATIVE ASSISTANT
Professional Summary

Hardworking Office Automation Clerk providing efficient office operations. Adept at gathering and organizing specifically requested data and converting documents into desired formats. In-depth knowledge of office automation procedures with solid external and internal communication skills.

Work History
Regions Financial Corporation- Administrative Assistant
Port Sulphur , LA
08/2017 - 01/2018
  • Managed invoicing and payment processing operations
  • Handled account payments and provided information regarding outstanding balances
  • Developed rapport with clients and vendors to cultivate loyalty and satisfaction
  • Processed payment via telephone with focus on accuracy and efficiency
  • Executed billing tasks and recorded information in company databases
  • Completed and processed average of 100 sales orders and customer invoices per day
  • Processed invoices and expenses using Synergy Software
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Claire's Accessories- Third Key Holder
Saratoga Springs , UT
04/2016 - 07/2017
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
  • Trained team members in successful strategies to meet operational and sales targets
  • Boosted daily sale goal by checking for and locating requested items in inventory system
  • Marked-down clearance items and relocated merchandise to proper store areas
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Returned change and currency and processed debit and credit card payments with 100% accuracy rate
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Maintained clean, adequately stocked and organized storeby streamlining daily operations and introducing new procedures
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
  • Answered questions about store policies and concerns to support positive customer experiences
  • Educated customers on promotions to enhance sales
Weekday/Weekend Babysitting / Childcare- Occasional Babysitter
City , STATE
01/2015 - 02/2016
  • Monitored schedules to maintain sleeping, eating and school schedules for children
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
  • Assisted children with homework assignments and special projects across different subjects to promote academic success
  • Played games and read books to young children, limiting TV and mobile device time
  • Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health
  • Consulted with families to discuss activities and behaviors of each child
  • Applied positive behavior management techniques to enhance social interactions and emotional development
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
  • Managed safety and security of all children under care
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
  • Monitored entrances and exits to maintain safety and organized environments
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
COURSEWORK

☑️ SPANISH

☑️ CHILD DEVELOPMENT

☑️ WOOD-SHOP

☑️ PROGRAMMING SOFTWARE

☑️ 2 COLLEGE CLASSES (CINEMA & ANTHROPOLOGY)

Volunteer Labor

Community Distribution Center- Local Food Bank 11350 Saticoy St, Sun Valley, CA, 91352

818.759.0616

✔️CREATE AND FILL GROCERY BAGS PLUS CARTS TO HELP FAMILIES IN NEED

✔️GATHER AND ATTEND SOCIAL FUNDRAISERS TO EARN MONEY FOR DONATIONS, SUCH AS CLOTHING AND FOOD


ARNONE'S TAX SERVICES- TAX FIRM

2315 W. VICTORY BLVD. BURBANK, CA, 91501 818.845.0288

✔️HELP PROPERLY ORGANIZE AND FILE CURRENT AND PREVIOUS DOCUMENTS

✔️ANSWERING PHONE CALLS WITH PROFESSIONAL GREETING

✔️MAINTAINING FIRM'S GROUND

Skills
  • Documentation and control
  • Program files maintenance
  • Customer and client relations
  • Document conversion
  • Office administration
  • Multi-line phone proficiency
  • Filing and data archiving
  • Multi-line telephone systems
  • Documentation and reporting
  • Invoice Processing
  • Quality Assurance
  • Time management
  • Administrative support
  • Employee training and development
  • Data Entry
  • Sorting and labeling
  • Conflict resolution
Education
John H. Francis PolytechnicCity, State06/2015HS Diploma :
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Completeness
  • Length
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • John H. Francis Polytechnic

Job Titles Held:

  • Administrative Assistant
  • Third Key Holder
  • Occasional Babysitter

Degrees

  • HS Diploma :

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