Administrative Assistant Resume Example Department Of Agriculture

ADMINISTRATIVE ASSISTANT

Professional Summary

Oriented and dedicated to working hard and completing task giving out with exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Reliable and enthusiastic Administrative Assistant offering six years of experience. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for staff members. Attentive and personable Strong work history in document management, Microsoft office such as Word,PowerPoint, excel, spreadsheets. Commended for cultivating positive work culture by cheerfully interacting with staff and customers. strong multitasking, problem-solving Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Knowledgeable and dedicated customer service professional with extensive experience in fast paced environment. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion in working hard.

Work History

Administrative Assistant, 06/2016 to 08/2019Department Of Agriculture , Washington, DC

Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Assists is in the preparation of regularly scheduled reports.
Conducted research and prepares a report of findings.

Customer Service Associate, 03/2013 to 10/2016Walgreens, Washington, DC

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Demonstrated items to customers and created customer awareness, interest and sales.
Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Issued receipts and processed refunds, credits, or exchanges.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Front End Cashier, 04/2013 to 05/2015Safeway, Washington, DC

Counted cash in register drawer at beginning and end of shift.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Tracked inventory, located items and requested new merchandise with hand-held scanners and cellular devices.
Reviewed and resolved differences between accounting information and cash drawer.
Approached every question or concern with calm and level-headed approach to successfully address any need.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted with purchasing decisions and located merchandise for customers.
Greeted customers and responded to requests for information.
Assisted customers by answering questions and fulfilling requests.
Performed cash, card and check transactions for customer purchases.
Monitored self-checkout systems and provided assistance or intervention where required.

Administrative Assistant, 06/2012 to 09/2014Forrester Construction Company, Rockville, MD

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Routed incoming calls and faxes and drafted detailed messages to expedite response.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Education

High School Diploma, 05/2009

Woodrow Wilson Senior High School - Washington DC

Skills

Spreadsheet management
Documentation and control
Meeting minutes
Office administration
Microsoft Excel certified
Sorting and labeling
Writing reports
Customer and client relations
Point of sale knowledge
Drawer management
Customer assistance
Stocking and replenishing
Interpersonal skills
Money handling

Cash register skills
Time management skills
Good telephone etiquette
Multi-tasking ability
Customer Service
Computer proficient
Inventory Management
Research
Filing and data archiving
Critical Thinking
Customer service and engagement
Computer literate
Microsoft applications proficiency
Quick learner

Resume Overview

Companies Worked For:

Department Of Agriculture
Walgreens
Safeway
Forrester Construction Company

School Attended

Woodrow Wilson Senior High School

Job Titles Held:

Administrative Assistant
Customer Service Associate
Front End Cashier

Degrees

High School Diploma , 05/2009

Administrative Assistant Resume Example

Resume Score: 80%

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