Administrative Assistant Resume Example Collaborative Solutions

ADMINISTRATIVE ASSISTANT

Professional Summary

Friendly Customer Service Cashier with 2 years of experience working in retail environments. Capable of operating cash registers and performing necessary calculations. Genuine people-person with the ability to mediate various disputes. Expert in customer service, financial recordkeeping and accurate transactions.

Skills

Writing reports
Filing and data archiving
Correspondence handling
Report development
Invoice preparation
Excellent communication skills
Spanish speaking
Cash handling
Excellent time management skills
People-oriented
Detail-oriented

Positive
Night and safe deposit procedures
Drawer management
Currency counting
Customer assistance
Cash register skills
Cash balancing
Multi-tasking ability
Payment processing
Product and service sales

Work History

11/2018 - CurrentAdministrative Assistant | Collaborative Solutions - WASHINGTON, DC

Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Maintained staff directory and company policy handbook for human resources department.
Tracked inventory and ordered office supplies encouraging cost-effective solutions.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Offered departmental administrative support.
Monitored Chief of Staff 's work calendar and scheduled appointments, meetings and travel.
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

07/2018 - 11/2019Cahier/Barista | Firehook Bakery & Coffeehouse - WASHINGTON, DC

Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Recommended products based on solid understanding of individual customer needs and preferences.
Created over 20 drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counted cash in register drawer at beginning and end of shift.
Used cash registers and POS systems to request and record customer orders and compute bills.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Worked closely with Manager Assistant to solve problems and handle customer concerns.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.

06/2017 - 02/2018Receptionist | Angie's Flowers - WASHINGTON, DC

Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Collected payments from clients and updated account balances.
Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.

05/2015 - 12/2016Team Member | Pret A Manger - WASHINGTON, DC

Operated cash register for cash, check and credit card transactions with 100% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Counted cash in register drawer at beginning and end of shift.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Completed manual and machine counts of funds for transactions valued at over $200.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked prices for customers and processed items sold by scanning barcodes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Maintained supply levels in counter and customer areas to meet typical demands.
Maintained expresso equipment and performed minor repairs to keep coffee machines functioning properly.

Education

06/2016Columbia Heights Educational Campus, Washington DCHigh School Diploma:

Expected in 10/2020Careers Technical Institute, Washington DCMedical Assistant Certification :

Certifications

Drivers License
CPR & AE Certified

Resume Overview

Companies Worked For:

Collaborative Solutions
Firehook Bakery & Coffeehouse
Angie's Flowers
Pret A Manger

School Attended

Columbia Heights Educational Campus
Careers Technical Institute

Job Titles Held:

Administrative Assistant
Cahier/Barista
Receptionist
Team Member

Degrees

High School Diploma :
Medical Assistant Certification :

Administrative Assistant Resume Example

Resume Score: 80%

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