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Administrative Assistant Resume Example

Resume Score: 80%

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SP
ADMINISTRATIVE ASSISTANT
Professional Summary

Friendly Customer Service Cashier with 2 years of experience working in retail environments. Capable of operating cash registers and performing necessary calculations. Genuine people-person with the ability to mediate various disputes. Expert in customer service, financial recordkeeping and accurate transactions.

Skills
  • Writing reports
  • Filing and data archiving
  • Correspondence handling
  • Report development
  • Invoice preparation
  • Excellent communication skills
  • Spanish speaking
  • Cash handling
  • Excellent time management skills
  • People-oriented
  • Detail-oriented
  • Positive
  • Night and safe deposit procedures
  • Drawer management
  • Currency counting
  • Customer assistance
  • Cash register skills
  • Cash balancing
  • Multi-tasking ability
  • Payment processing
  • Product and service sales
Work History
11/2018 - CurrentAdministrative Assistant | Collaborative Solutions - WASHINGTON, DC
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Maintained staff directory and company policy handbook for human resources department.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Offered departmental administrative support.
  • Monitored Chief of Staff 's work calendar and scheduled appointments, meetings and travel.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
07/2018 - 11/2019Cahier/Barista | Firehook Bakery & Coffeehouse - WASHINGTON, DC
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created over 20 drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Worked closely with Manager Assistant to solve problems and handle customer concerns.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
06/2017 - 02/2018Receptionist | Angie's Flowers - WASHINGTON, DC
  • Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Collected payments from clients and updated account balances.
  • Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
05/2015 - 12/2016Team Member | Pret A Manger - WASHINGTON, DC
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Completed manual and machine counts of funds for transactions valued at over $200.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Maintained expresso equipment and performed minor repairs to keep coffee machines functioning properly.
Education
06/2016Columbia Heights Educational Campus, Washington DCHigh School Diploma:
Expected in 10/2020Careers Technical Institute, Washington DCMedical Assistant Certification :
Certifications
  • Drivers License
  • CPR & AE Certified
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Collaborative Solutions
  • Firehook Bakery & Coffeehouse
  • Angie's Flowers
  • Pret A Manger

School Attended

  • Columbia Heights Educational Campus
  • Careers Technical Institute

Job Titles Held:

  • Administrative Assistant
  • Cahier/Barista
  • Receptionist
  • Team Member

Degrees

  • High School Diploma :
    Medical Assistant Certification :

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